Ahmad Tawalbeh

Sales Supervisor / Duty Manager at SmartBuy (2021-01 – Present)

Manage retail staff and store operations

manage retail staff, including cashiers and people working on the floor
Ensure pricing is correct
maintain inventory and ensure items are in stock
Ensure promotions are accurate and merchandised to the company's standards
Ensure standards for quality, customer service, health, and safety are met
monitoring locale competitors
organize and distribute staff schedules
submit daily, weekly, and monthly commercial reports required by the operations manager
motivation employees to achieve target
monitoring shelve stocks, product displays, and the general appearance of the store

Cashier Officer and Front Area Supervisor at Sameh Mall (2020-06 – 2020-11)

Cashier operations and front area supervision

Sales Supervisor at Marks and Spencer (Bahrain) (2017-01 – 2020-05)

Supervise sales operations and manage store finances

Maximizingstore sales, supervising the daily operations of the department with the commercial department manager
continuing and balancing cash floats at the start of days operation
Ensure minimization of costs by controlling wastage and handling merchandising properly to avoid shrinkage
Ensuring that visual merchandising guidelines are adhered to achieve highest standards

Admin Assistant at Marks and Spencer (Bahrain) (2014-04 – 2017-01)

Administrative support and office management

sort, screen, and distribute mails
Answer and screen telephone calls and take messages
logs, types, copies, and distribute outgoing correspondence, reports, and documents
counting the money
maintaining the filling and related data tracker up-to-date
managing inventories and order supply

Sales Assistant at Marks and Spencer (Al Futtaim group/Bahrain) (2012-09 – 2014-04)

Sales support and customer service

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