Ali Ibrahim

“I’ve been working in customer service for 4 months and it’s a field I enjoy a lot and want to continue growing in. I applied for this position because after reading the job description, it seems like a great opportunity to continue building customer service skills and since I’ve been doing this exact type of work with my last employer, I’d be able to hit the ground running and start contributing immediately to your team’s efforts.

Responsibilities

-Build sustainable relationships and trust with customer accounts through open and interactive communication

-Provide accurate, valid and complete information by using the right methods/tools

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Education

Financial economics in the Hashemite University of Jordan

February 2019 - January 2023

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