Ameen Murad

Coach new and existed team members on the operations process.

• Mentor the team members to reach objectives and goals.
• Coordinate and distribute daily tasks across the company to the team.
• Develop performance plans to reach objectives and goals.
• Identify and resolve operations misplaced data and tasks.
• Exporting and issuing shipping orders.
• Importing issuing shipping order.
• Tracking of shipments enrooted to their destination ensuring any problems that may arise are resolved to delays.
• Send inquiries to agents and shipping lines when received from the salesmen and report back with results.
• Maintain all the shipments data (Documentation).
• Maintain costing & generate invoices through the system.
• Liaise with accounting dep. to proceed with invoices payments for agent/Lines.
• Contact clients through proper channels to inform of shipments arrivals.
• Coordination & communication with customer clearance agents/transporters
• Customer services