Fatima Hatami

A self motivated Individual who strives to learn something new everyday and develop personal growth.

Experiences:

-iSystem

Sales trainee 

February 2018-March 2018

• Sales and customer service training at Apple's Authorized reseller in Jordan.

Sales representative 

May 2018 - March 2019

• Sales representative.
• Shop organizer.
• Receptionist.

Operations officer

March 2019-April 2022 

• Daily sorting of orders in warehouses.
• Consolidated all daily delivery notes and invoices for shipment files. 
• Monitoring orders from their pickup point to dispatching and delivering.
• Prioritized and organized orders with deadlines.
• Picked, packed, assembled and shipped orders within deadlines and to high-quality standards.
• Daily driver route management.

Operations manager

May 2022 - July 2022 

• Developed and facilitated positive team culture and wellbeing initiatives, aiding staff satisfaction and retention.
•  remained calm and effective under pressure, responding to and resolving incidents quickly and appropriately. 
• Prioritized high-value tasks by understanding team cultures and assigning projects based on skills and knowledge. 
• Managed complaints with calm, clear communication and problem-solving.

Business development officer

October 2022 - Present

• Extensive research and analyzing of potential clients & products for multiple departments and segments of the company. 
• ERP System analysis and testing. 
• ERP system quality assurance and test case execution. 
• Human resources assistance.
• Amazon FBA product research.

I have successfully completed my high school education requirements with a grade point average of 80.8 in the literary section at the Islamic Educational College/Jabal Amman, I am currently working on expanding my work experiences before attending college.