Firas Altamimi

Detail-orientated Operation and training successfully built and motivated dynamic teams while cultivating a company culture in which staff members feel comfortable voicing questions and concerns and contributing new ideas driving growth initiatives. Highly motivated team leader and coach drove to cut company costs and boost revenue through innovative management and sales techniques. Client-focused strategic thinker seeking to leverage background into an Area Manager role with a growing organization.

Operation and Training and recruit

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• Recruit and train employees and staff
• Build a training operation and training system
• Manage day-by-day employee development and how it affects customer satisfaction.
• Analyze and report result day by day ( people develop and hired, QSC, Sales, Profit )
• Assign and coach and counsel employees.
• Maintain a healthy work environment by establishing and following company standards and procedures.
• Report and improve the operation.

• Developed financial and business forecasts for strategic planning.
• Worked with team members to deliver effective customer service strategies.
• Guided teams in product merchandising and inventory management.
• Structured schedules to complete tasks and streamline workflows.
• Coordinated cost-effective solutions across teams, significantly reducing production errors.
• Employed excellent time-management skills to maximize task completion and reduce errors.
• Applied effective upselling techniques to increase per-sale revenues.
• Maintained and built positive client relationships.
• Generated significant annual savings by implementing new processes and reducing wasted resources.
• Improved client consultations and determined needs through team management.

• Optimised profits by controlling food, beverage, and labor costs daily.
• Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
• Trained workers in every position, including food preparation, money handling, and cleaning roles.
• Scheduled and directed staff in daily work assignments, maximizing productivity.
• Guaranteed compliance with food safety procedures and quality control guidelines.
• Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
• Estimated supply requirements based on historical needs and projected business levels.
• Drove revenue by coaching team members on customer service and up-selling techniques.
• Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
• Determined the root cause of performance trends, developing process improvement plans to target safety, quality, and customer satisfaction.

B.A Business administration

Business leadership practices

Restaurant leadership practices

Project management specialist social media specialist

Human resource specialist