Mohammad Asaad

Managing branch network operations, streamlining financing services and client evaluations. Overseeing financial transactions, ensuring full compliance with lending policies and internal risk controls. Enhancing client relationship management (CRM) strategies to improve retention and satisfaction.

Branch Network Officer at Lendo for Financing (2023-08 – Present)

• Managing branch network operations, streamlining financing services and client evaluations.
• Overseeing financial transactions, ensuring full compliance with lending policies and internal risk controls.
• Enhancing client relationship management (CRM) strategies to improve retention and satisfaction.

Customer Service Credit Officer at Al-Ahli Microfinance Company (2021 – 2023)

• Evaluated credit applications, assessed customer financial eligibility, and managed risk profile assessments.
• Delivered high-standard customer support, addressing client inquiries regarding microfinance products.
• Maintained rigorous adherence to Cash Handling Policies and customer data protection protocols.

Credit Officer at Women's Fund for Microfinance (2019 – 2021)

• Conducted field visits, financial auditing, and credit evaluation for small-to-medium loan applicants.
• Monitored loan repayment schedules and built sustainable relationships with financial beneficiaries.

Bachelor's Degree in Accounting and Business Law – Al Al-Bayt University (2013 – 2018)