Mustafa Shahien

Multilingual professional with experience spanning business development, project support, international affairs, translation, and operations management across Jordan, Saudi Arabia, UAE, Germany, and Austria. Master's graduate in European Studies with expertise in partnerships, stakeholder engagement, negotiations, strategic planning, and cross‑cultural communication. Interested in international development, AI governance, project coordination, NGO operations, and European/international affairs.

Business Development Manager at Al‑Taher Contracting Company (2008-10 – 2016-08)

• Led business development activities across construction, engineering, and contracting operations.
• Developed strategic partnerships and expanded business opportunities in the Saudi market.
• Conducted negotiations, stakeholder engagement, and client relationship management.
• Supported fundraising initiatives, investor outreach, and business expansion efforts.
• Prepared business plans, proposals, and partnership presentations.

Collector at RAKBANK (2007-05 – 2008-05)

• Received and processed payments and maintained account records.
• Monitored overdue accounts and conducted customer follow‑up activities.
• Communicated with clients regarding delinquent accounts through multiple channels.

Owner / Self-Employed at Brothers Supermarket (2004-03 – 2006-11)

• Managed sales operations and daily business activities.
• Maintained customer relations and vendor negotiations.
• Supervised staff and supported business planning and operational decisions.

Translator at Q‑Tech (2003-07 – 2004-05)

• Translated web content between Arabic and English.
• Supported multilingual communication and localization of digital materials.

Master in European Studies – Heinrich Heine University (2016 – 2017)

BA in Modern Languages (French) – Yarmouk University (1999 – 2003)

Executive Training Program in European and International Affairs – Diplomatic Academy of Vienna (2017 – 2017)