Noor Ghanim

Human Resources Specialist with solid experience in HR operations, organizational development, and data-driven HR practices within a multi-branch healthcare environment. Proven ability to implement HR systems, enhance operational efficiency, and support business growth through effective workforce management. Skilled in HR analytics, HRIS, and performance management, with a strong focus on improving employee experience, compliance, and organizational performance.

Currently progressing toward strategic HR roles.

HR Specialist at Al-Osra Chain Pharmacy (2019-01 – Present)

HR Specialist managing HR operations, organizational development, and data-driven HR practices within a multi-branch healthcare environment.

• Designed and implemented a full HR system from scratch, improving process efficiency and data accessibility across the organization.
• Led full-cycle recruitment for pharmacists, trainees, and administrative staff, enhancing hiring quality and process effectiveness.
• Managed payroll, tax, and social security processes with full compliance and high accuracy.
• Developed and updated HR policies, job descriptions, and internal communication frameworks across all branches.
• Built and utilized Power BI dashboards to monitor HR metrics and support decision-making.
• Organized and delivered training programs based on needs analysis to support employee development.
• Acted as the HR focal point for audits, accreditation processes, and external partnerships.
• Launched employee engagement initiatives to enhance motivation, retention, and workplace culture.
• Managed the full employee lifecycle including recruitment, onboarding, development, performance management, and retention.
• Supported the alignment of HR practices with organizational goals and operational growth.
• Contributed to workforce planning and organizational structuring based on business needs.
• Participated in designing and implementing performance management frameworks and KPIs aligned with strategic objectives.
• Supported compensation and benefits processes in alignment with internal structures and market positioning.
• Promoted a performance-driven culture focused on accountability and continuous improvement.
• Utilized HRIS systems and HR data to enhance reporting, analysis, and decision-making.
• Coordinated with internal and external stakeholders to ensure compliance with regulatory and governmental requirements.

Training Coordinator at UNICEF (2017-08 – 2018-11)

Coordinated large-scale training programs across industrial sectors and managed trainee recruitment and selection.

• Coordinated large-scale training programs across industrial sectors in Zarqa.
• Developed trainee selection and recruitment plans, improving program reach and success.
• Led job fairs, employer outreach, and media coordination to enhance participation.

School Facilitator at UNICEF (2016-04 – 2017-03)

Supported educational program implementation and coordination between schools, partner organizations, and UNICEF management.

• Supported educational program implementation under UNICEF funding.
• Coordinated communication between schools, partner organizations, and UNICEF management.
• Prepared reports and ensured smooth program execution and documentation.

Bachelor's Degree in Development Studies – Philadelphia University (2016)