Office Manager
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I know the importance of keeping customers happy and I would like to share my Customer Service and Office experience as an asset to your business. I have included my resume as the first step to receiving a position should one come available.
As you can see from my enclosed resume, I have experience as an Administrative Assistant / Receptionist. My skills include MS Office (Word, Excel, Outlook and PowerPoint). You will find me to be punctual, dedicated and a mature individual who is motivated and willing to learn new skills. I am someone who applies herself to ensure customers receive the best possible service.
Ayla Oasis – Jordan
Processing all incoming e-mails, letters, and other correspondence
Prepare responses to correspondence containing routine enquiries,
and keep records of all correspondence
Read and analyze incoming memos, submissions and reports to determine their significance and plan their distribution
Write business correspondence, process documentation of board decisions and meeting minutes
Plan, coordinate and schedule executive and other meetings and functions
Prepare meeting agendas and distribute, also arrange teleconferences
Schedule and arrange meeting facilities and refreshments
Managing all incoming calls to executives, and take messages
Respond to voicemail messages and calls
Manage and maintain the executive’s diary in terms of scheduling appointments, time management and keeping it up to date
Prepare payment requests for invoices as per company’s policy
Make travel and accommodation arrangements for the executives
Maintain office equipment and stationery
Place purchase requisitions for office consumables
Helping the Director of Finance with presentations
Working on ERP system (SAP Business One)
Translation from Arabic to English and vice versa
Bachelor Degree in English Literature - Business Administration
Yarmouk University - Irbid, Jordan 2005
High School – Tawjehi Jordan
Rosary College - Amman, Jordan