Odai Safi

Driven and detail-oriented IT Support and Cyber Security professional with an advanced technical background in network infrastructure and system administration. Currently on an academic break, providing 100% availability for full-time evening or night shifts. Expert in Linux and networking protocols, with a proven track record in technical problem-solving.

Highly skilled in maintaining system integrity and data confidentiality, combined with professional experience in administrative coordination and record management

Administrative & IT Support Assistant at International Taekwondo Center (2025-01 – Present)

Providing IT support and administrative coordination services including data management, operational optimization, financial processing, and customer support

• Data Integrity & Management: Oversee the digital management of student records using a centralized database, ensuring 100% accuracy and strict adherence to data confidentiality protocols
• Operational Optimization: Streamlined administrative workflows by digitizing traditional filing systems, resulting in faster retrieval times and improved office efficiency
• Financial & Document Processing: Handle high-precision tasks including processing financial transactions, checks, and official documentation with zero margin for error
• Customer Support & Conflict Resolution: Serve as the primary point of contact for over 80-140
• Technical Troubleshooting: Provide frontline technical support for office hardware and software, ensuring uninterrupted operations during peak registration periods

Bachelor's Degree in Financial Technology and Risk Management – Applied Science University (2025-01)