Omar Shab

Trusted, reliable, and bilingual professional with 10+ years of extensive freelance experience in working with non-profits and providing quality customer service in the tourism industry in Amman. Proven ability to work with local and international organizations, including European missions, while maintaining high standards of safety, confidentiality, and professionalism. Excellent ability to provide Arabic translation for English speakers.

Donations Collection Agent at Tkiyet Um Ali (2025-05 – 2025-06)

Effectively collected and processed donations while professionally representing the organization.

• Effectively collected and processed donations timely while professionally representing the organization
• Clearly communicated program objectives and the humanitarian impact to potential donors
• Ensured transparency, accuracy, and public trust with donors and also recipients
• Committed to advancing the organization's mission and strengthening donor relations

Private Driver at European Mission (2024-09 – 2024-09)

Responsible for transporting European Members of Parliament during the Jordanian parliamentary elections.

• Responsible for transporting European Members of Parliament during the Jordanian parliamentary elections in September 2024
• Dutifully observed strict schedules, security protocols, and confidentiality standards
• Delivered safe and punctual transportation through the mission

Rental Agent at EUROPCAR (2023-07 – 2023-10)

Assisted customers with vehicle selection, rental contracts, and processing documentation.

• Assisted customers with vehicle selection, rental contracts, and processing documentation
• Led and maintained high customer satisfaction with accurate record keeping
• Managed customer relations with being proactive and prompt in responding to inquiries

Driver & Rental Operations at BUDGET Rental (2022-05 – 2022-09)

Provided safe, friendly, and reliable transportation for clients renting vehicles and conducted vehicle inspections.

• Provided safe, friendly, and reliable transportation for clients who were renting a vehicle and requested a driver for day trips
• Conducted pre-and post-trip inspections to ensure rental vehicles were properly inspected and processed all documentation related to the rental agreement
• Supported local and international organizations with secure transportation across different locations in Jordan