Saja Milad

Product leader with 9+ years of experience delivering B2B and fintech products across recruitment, HR tech, and payments. Proven ability to translate customer problems into scalable solutions, define product strategy, and drive impact through data, discovery, and cross-functional execution. Experienced in owning product lifecycles from opportunity assessment through delivery and post-launch optimization.

Jira Administrator / Product Operations at Nextwo (2024-06 – Present)

Enable product and engineering teams to scale delivery through workflow standardization and automation.

• Enable product and engineering teams to scale delivery through workflow standardization and automation.
• Partner with PMs and technical teams to translate business processes into executable systems and governance.
• Improve visibility of delivery progress, dependencies, and risks across departments.
• Reduce manual work through automation and improve cross-team efficiency.

Senior Product Manager at Bayt.com (Talentera) (2023-01 – 2024-01)

Define and execute product strategy aligned with company objectives and measurable outcomes.

• Define and execute product strategy aligned with company objectives and measurable outcomes.
• Build roadmaps balancing customer needs, business goals, and technical capacity.
• Lead discovery initiatives including interviews, feedback analysis, and market/competitor research.
• Partner with engineering, UX, and data teams to deliver scalable solutions and improve adoption.
• Introduce metrics and reporting to support executive decision-making and product planning.

Product Manager at Bayt.com (Talentera) (2022-04 – 2022-12)

Own roadmap planning and backlog prioritization across multiple initiatives.

• Own roadmap planning and backlog prioritization across multiple initiatives.
• Translate business requirements into clear product deliverables and acceptance criteria.
• Collaborate with UX to improve user journeys and usability.
• Support releases and post-launch iteration based on feedback and performance signals.

Senior Business Analyst at Bayt.com (2021-10 – 2022-03)

Lead requirements definition for strategic initiatives and facilitate alignment with stakeholders.

• Lead requirements definition for strategic initiatives and facilitate alignment with stakeholders.
• Define process flows and integration requirements (including APIs) for cross-system solutions.
• Support Agile delivery by clarifying scope, dependencies, and success criteria.

Business Analyst at Bayt.com (2018-05 – 2021-09)

Deliver market, competitor, and user behavior insights to inform product decisions.

• Deliver market, competitor, and user behavior insights to inform product decisions.
• Identify opportunities to enhance product value and improve internal processes.
• Build partnerships with internal and external stakeholders to support delivery.

Product Manager at CASHU (2017-04 – 2018-04)

Manage product roadmap and backlog prioritization for fintech product capabilities.

• Manage product roadmap and backlog prioritization for fintech product capabilities.
• Collaborate with UX/UI to improve product experience and feature clarity.
• Use analytics to evaluate release performance and guide iteration.

Junior Product Officer at CASHU (2015-07 – 2017-03)

Support product documentation, workflows, and cross-team delivery across initiatives.

• Support product documentation, workflows, and cross-team delivery across initiatives.

BSc in Software Engineering – Princess Sumaya University for Technology (2011-10 – 2015-01)