ThunderSoftAlign closely with corporate and departmental development strategies, continuously research and analyze the landscape of Japan’s software outsourcing and local IT service market, as well as the digital transformation trends across industries to accurately identify market opportunities and industry pain points. Based on in-depth market insights, formulate medium and long-term development strategies, annual business expansion goals, revenue and profit targets, and refined actionable tactics for Japan key account business. Oversee end-to-end operations including key account expansion, long-term strategic partnership building and full-lifecycle project delivery.
Dynamically monitor business performance data and optimize operational strategies to ensure the full and efficient achievement of all business indicators.
Lead the development and daily relationship maintenance of premium local Japanese clients, including core OEM manufacturers, large system integrators (SIer) and general trading companies. Comply strictly with Japanese business etiquette and cooperation norms, establish regular senior-level communication mechanisms, and build long-term, stable and mutually trusted strategic partnerships. Precisely investigate and explore clients’ underlying business demands and digital transformation needs.
In combination with the company’s product and service capabilities, deliver highly tailored software products, customized solutions, as well as offshore and on-site IT development services. Manage the whole business process including commercial negotiations, contract signing, payment term confirmation and collection management. Continuously improve customer stickiness and expand market share with existing clients.
Collaborate with cross-functional teams including R&D, product, testing and BRSE (Business Bridge Engineer) teams to ensure accurate and high-quality delivery of projects for Japanese clients. Strictly supervise project progress, with focused control over project quality and cost. Properly coordinate and resolve on-site issues such as specification changes, technical docking and sudden fault troubleshooting during project execution.
Strive for zero-defect project delivery with high standards, ensure high satisfaction of key clients, and safeguard the company’s brand reputation in the Japanese market. Build and manage the business and project talent pipeline for the Japan market, clarify job responsibilities and formulate targeted performance appraisal systems. Focus on cultivating the team’s Japanese business communication capabilities and standardized Japan-oriented software engineering capabilities, including proficiency in understanding detailed design documents and standardized testing procedures, so as to enhance the overall cross-border operational capability of the team.
Serve as the core business interface for Japan market operations, efficiently coordinate internal domestic teams including R&D, product and QA teams. Accurately interpret and refine the refined and detailed requirements from Japanese clients, and promote the optimal allocation of internal resources. Establish efficient cross-border and cross-cultural communication mechanisms to ensure the effective implementation of technical solutions, and eliminate delivery risks caused by cultural differences and diverse working habits between China and Japan.
Optimize the internal collaboration system for Japan business, integrate internal resources efficiently, and break down cross-departmental communication barriers. Standardize business and project management processes for Japanese client projects, establish a standardized working mechanism covering demand docking, project execution, quality inspection and after-project summary. Lead team capability building targeting the characteristics of Japan’s IT service market, systematically train the team on Japanese business norms, software development specifications and cross-cultural communication skills, and build a professional, high-efficiency and high-standard cross-border business service team.
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