Brand Manager

About Pattern

Pattern (Nasdaq: PTRN) accelerates brands on global ecommerce marketplaces using proprietary technology and AI. Leveraging 46+ trillion data points and advanced machine learning models, Pattern optimizes and automates key levers of ecommerce growth—including advertising, content management, logistics, pricing, and customer service. Hundreds of global brands use Pattern’s platform to drive profitable growth across 60+ marketplaces such as Amazon, Walmart, Tmall, TikTok Shop, and JD.

The Brand Manager manages, builds, and grows our partners’ eCommerce activities on Amazon, Rakuten and other marketplaces. The ideal candidate will be a collaborator - who takes ownership and pride in their work and possesses the core competencies of account management and project management.

To be successful in this role, you will have excellent stakeholder management skills, a strategic and commercial mindset, and a willingness to learn.

Essential Duties And Responsibilities

• Develop strong on-going relationships with relevant contacts, ensuring all service levels are met consistently, whilst always looking to maximise any sales opportunities.
• Analysis of weekly/monthly business reports, detailing % target achieved, flagging concerns, and taking proactive measures.
• Drive revenue growth on marketplaces in Japan through a data-driven approach across a portfolio of brands
• Develop and implement the strategy and joint business plan with our brands to create mutually beneficial sales and marketing plans
• Oversee the eCommerce channels’ operation and campaign delivery by leading the cross-functional teams
• Establish and maintain relationships with client partners by offering ideas and constant project update
• Conduct analysis of brands performance using multiple data sources and tools on a regular basis to ensure that performance is continuously optimized across all touch points

Qualifications

• Bachelor's degree or above, major in e-commerce and marketing
• 6+ years of hands-on experience in account management, project management, digital marketing, or trading
• Experience in eCommerce and Japan online marketplace (Rakuten Preferred, Amazon, Qoo10)
• Advanced knowledge of Excel, very comfortable using VLOOKUP and Pivot Tables
• Great project management, measurement, and planning capability, taking ownership from the start to finish
• Able to work under pressure and manage multiple timelines
• Independent, highly motivated with a success driven approach
• Data-driven and adaptable to change
• Excellent communication skills in English and Japanese
• Seniority Level
• Mid-Senior level
• Employment Type
• Full-time
• Job Functions
• Marketing
• Product Management
• Sales
• Skills
• Business Planning
• Analytical Skills
• Sales
• Communication
• Customer Relationship Management (CRM)
• Surface Finish
• Success Driven
• Measurements
• English
• Account
• 3+ years' brand management or marketing experience