Executive

📢 We Are Hiring – Japanese Language Executive (Remote)

Position: Japanese Language Executive – Customer Support

Work Location: Remote (Work From Home)

Experience: Minimum 2 years

Working Days: 5 days per week (Rotational Shifts)

Key Requirements:

• Native-level Japanese proficiency (Speaking, Reading & Writing).
• Minimum 2 years of experience in a contact centre or customer service environment.
• Good English communication skills (written and verbal).
• Experience handling customer calls, emails and live chats.
• Ability to work independently in a remote environment.
• Willingness to work rotational shifts.

Key Responsibilities:

• Handle Japanese-language customer inquiries through calls, emails and chats.
• Provide Japanese–English translation and interpretation support when required.
• Coordinate with internal teams and participate in client discussions.
• Maintain high standards of customer service, accuracy and professionalism.

Working Hours (Japan Standard Time – JST):

• Shift 1: 10:00 AM – 7:00 PM
• Shift 2: 10:30 AM – 7:30 PM
• Shift 3: 11:30 AM – 8:30 PM
• Shift 4: 12:30 PM – 9:30 PM

Work Schedule:

• 5 working days per week.
• 2 rotational days off per week.
• Weekly schedules shared in advance.
• No overnight shifts.

📩 Interested candidates: Please apply with your updated CV