IT Program Manager (N2)

A Global IT Service firm is looking for an experienced IT Program Manager to lead large-scale technology transformation programs involving AI and other technologies.

The successful candidate will be one of the early employees helping to build the team and establish processes in Japan, gaining hands-on experience in supporting the setup and growth of a new local office and delivery organization.

The IT Program Manager will oversee multiple projects and Project Managers while acting as a bridge between Japanese clients, the Japan team, and global delivery teams.

Responsibilities:

• Lead large-scale IT and digital transformation programs involving AI and other technologies
• Define and execute roadmaps for multi-year IT initiatives aligned with client and business goals
• Take ownership of program delivery across quality, budget, schedule, resources, and client satisfaction
• Manage program budgets, forecasts, timelines, risks, and project dependencies
• Establish governance, KPIs, reporting structures, and executive updates
• Supervise and coordinate Project Managers and project teams to ensure delivery quality and progress
• Act as a bridge between Japanese customers and global delivery teams
• Work closely with Japanese and international stakeholders to ensure alignment and effective communication
• Help establish local processes, governance, delivery standards, and ways of working as the Japan organization grows
• Identify and manage project and program risks
• Manage client, vendor, and third-party relationships
• Support negotiations around work orders, scope changes, estimates, and project requirements
• Identify additional opportunities within existing client accounts and support business growth
• Support pre-sales activities and ensure strong client satisfaction

Required Skills:

• 15 years of experience in the IT industry
• Experience managing large-scale IT programs or multiple complex technology projects
• Experience managing budgets, schedules, resources, risks, and governance
• Experience leading Project Managers and technical delivery teams
• Experience working directly with enterprise clients and senior stakeholders
• Good understanding of IT technologies, digital transformation, and current technology trends
• Ability to work effectively across Japanese and global teams
• Good communication, negotiation, stakeholder management, and leadership skills

Why should you apply:

• Looking at expanding in Japan, so there is plenty of opportunities to shape business decision
• Projects and communications with overseas
• International and flexible enviroment

Company Details:

A US-headquartered global IT services and digital engineering company that helps leading enterprises transform and modernize their technology environments. The company provides a broad range of technology solutions and services across AI and Generative AI, Cloud, Data & Analytics, Software & Product Engineering, Application Modernization, and Digital Transformation. With a strong global presence and an established international client base, the company is continuing to grow rapidly and expand its footprint in key markets.

As part of its continued international growth, our client is establishing and expanding its presence in the Japanese market. Japan represents a significant growth opportunity, particularly as local enterprises accelerate investment in AI, cloud, digital transformation, and technology modernization.

This expansion creates an exciting opportunity to join the organization at an early stage of its Japan growth journey. The current working environment is flexible and entrepreneurial, offering considerable scope for ownership, decision-making, and personal growth. Full work-from-home arrangements can also be considered, depending on the role and business requirements.

This is an excellent opportunity for an experienced technology professional who is looking to take on broader responsibility, build and grow a team, work in a truly international environment, and play a key role in establishing and scaling a growing business in Japan.

Working Hours: 9:00 – 18:00 (Mon-Fri)

Working Style: One day per week in office

Holidays: Two days off per week (Saturdays, Sundays, and holidays), Paid vacation, New Year's holiday, special leave, summer vacation

Services/Benefits: Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc.

ID: 503972

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