Project Manager

Job Description

• 12 years of infrastructure delivery or program management experience.
• Strong experience managing network transformation or infrastructure modernisation programs.
• Good understanding of SD-WAN, LAN/WLAN refresh, routing, switching and network security concepts.
• Experience in multi-site rollout, migration, cutover and operational handover planning.
• Ability to manage scope, schedule, risks, dependencies, actions, issues and change governance.
• Japanese and English language proficiency for customer workshops, governance meetings and written communication.
• Ability to work with Japanese customers, global delivery teams, OEMs, partners and subcontractors.
• Experience preparing status reports, steering committee updates, RAID logs and executive dashboards.
• Knowledge of ITIL-based operations, transition management and service readiness processes.
• Strong vendor governance skills to monitor quality, cost, timelines and contractual deliverables.

Process & Tools

• Strong knowledge of program governance, delivery controls, risk management and quality processes.
• Experience with project tracking tools, reporting dashboards, RAID logs and action trackers.
• Excellent analytical, problem-solving, decision-making and stakeholder management skills.
• Ability to establish clear processes, meeting cadence, escalation paths and delivery governance.

Behavioral Skill

• Strong ownership mindset with focus on accountability, discipline and delivery predictability.
• Ability to build trust with Japanese customers through structured, respectful and clear communication.
• Effective stakeholder management across customer leadership, internal teams, OEMs and delivery partners.
• Strong facilitation, presentation, negotiation and conflict-resolution skills.
• Ability to mentor teams, drive collaboration and maintain focus during complex transformation programs.

Lead end-to-end network transformation programs covering SD-WAN, LAN/WLAN and related infrastructure modernisation scope.

• Own program governance, delivery planning, milestones, risks, dependencies, actions and executive reporting.
• Coordinate with architecture, engineering, operations, field services, OEMs and subcontractors for successful delivery.
• Drive site readiness, migration planning, change control, cutover coordination and operational handover activities.
• Manage customer communication in Japanese and English, ensuring clarity with Japanese stakeholders and global teams.
• Track delivery commitments against agreed scope, schedule, quality, SLA and contractual expectations.
• Facilitate technical discussions on SD-WAN, LAN refresh, connectivity, security integration and operational readiness.
• Manage escalations, critical issues and cross-functional dependencies to ensure timely closure.
• Support continuous improvement through process governance, automation opportunities and service transition best practices.