フィールドエンジニア

1. Responsibilities

• Provide technical support for sales activities (product explanations, demonstrations, proposal preparation, etc.)
• Respond to technical inquiries from customers (answering questions, troubleshooting, etc.) and work with HQ in Germany
• Provide technical support for product installation, setup, and maintenance
• Conduct technical training and instruction for customers
• Provide technical information and training to the sales team

2. Required Skills

• Technical expertise: Knowledge related to equipment (mechanical, electrical, chemical, etc.)
• Communication skills: Ability to communicate effectively with customers and deliver presentations
• Problem-solving skills: Ability to analyze customer issues and propose solutions
• Language skills:

1. Native or business-level Japanese
2. Business-level English

3. Desired Candidate Profile

• Strong intellectual curiosity in technology and willingness to continuously learn new technologies
• Ability to think and act from the customer’s perspective
• Open to change and proactive in adopting new technologies and knowledge
• A team player who can collaborate effectively with others

4. Experience

• Practical experience with equipment (design, development, maintenance, etc.) :

Experience in motorized stages (design, sales, control programming, etc.) is highly preferred

• Sales field experience (especially technical sales, Field sales, Application sales, etc.)
• Industry experience (e.g., semiconductor, automotive, trading/import of foreign machines )