全国总经理

1. Core Mission

Act as the "CEO" of our Japan market with full ownership of the P&L. Drive aggressive revenue growth across Banking/Fintech and adjacent enterprise markets, and establish our brand as the leader in Conversational AI in Japan. You win by pairing a ready, directly-actionable banking/Fintech network with proven ability to close complex, end-to-end software & systems-integration deals —

earning trust the Japanese way through precision, patience, and flawless delivery.

2. Key Roles & Responsibilities

A. Strategic Management & P&L Ownership ("CEO Mindset")

• P&L Responsibility: Fully accountable for Japan’s financial health — budget, burn rate, and revenue targets that feed the global goal.
• Market Strategy: Set the long-term Japan vision; track regulatory shifts (FSA), competitor and pricing moves, and position us against the status quo, where large system integrators and on-

premise systems are the default.

• Legal & Compliance: Ensure operations, contracts, and data handling meet APPI, FSA, and FISC requirements — a precondition to entering any bank.

B. Commercial Leadership (70% Focus)

• Revenue Engine: The ultimate closer. Personally lead high-stakes, multi-stakeholder negotiations at megabanks (MUFG/SMBC/Mizuho), regional banks, and insurers, carrying end-

to-end solution deals (software + integration + delivery) through Japan’s slow, consensus-based approval process, where buy-in must be built with each stakeholder step by step before a deal is formally signed off.

• Partnership Ecosystem (mission-critical): Leverage and deepen relationships with the major system integrators (NTT Data, NRI, Fujitsu, NEC, etc.) — the firms that most large Japanese enterprises buy IT through. Turn these partners into a pipeline multiplier rather than a barrier.
• Sales Hygiene: Enforce rigorous pipeline and forecast discipline; compress the trust-building cycle without breaking local etiquette.

C. Team Building & "AI-Native" Culture

• Recruitment: Hire and structure a lean, high-performing team (Sales, Pre-sales, Customer

Success), including talent experienced in enterprise/banking selling and in working with the major system integrators.

• Culture: Instill Speed, Ownership, and Passion for AI, bridged with the reliability and quality

Japanese clients demand.

• AI-First Operations: Run lean — champion LLMs for lead scoring, reporting, and customer analysis, embodying the model we sell.

D. Product-Market Fit & Feedback

• Bridge to HQ: Voice of the Japan market — feed back how our Inbound & Conversational AI products must adapt to Japanese language nuance (keigo/敬語) and banking protocols.
• Beta Testing: Lead local validation of new features before commercial rollout.

3. Requirements & Qualifications

Core Profile (Must-Have)

1. Ready, directly-actionable Banking/Fintech network — an established, warm Rolodex of decision-level contacts across Japanese banks, insurers, and financial institutions that can open

C-level doors from day one (not relationships to be built from scratch).

2. End-to-end software / systems-integration solution closing experience — a proven track record personally closing complex, end-to-end solution deals (software + integration +

implementation), ideally gained at or alongside a major system integrator (the prime contractors for large Japanese IT projects). You understand how large Japanese enterprise deals are scoped, priced, and delivered.

3. P&L management experience — direct, accountable ownership of a business unit / country P&L,

with numbers to prove it (revenue, margin, burn).

4. Fluent Japanese and English — native-level Japanese for client and team leadership; business

level English for HQ collaboration.

Preferred

• 10+ years in Technology, SaaS, or System Integration, with 3–5+ years in a leadership role

(Country Manager, GM, Head of Sales) in Fintech or Banking Software.

• 0→1 / 1→10 scaling experience; comfortable wearing multiple hats (Sales, HR, Ops).
• Enough fluency in LLMs & Generative AI to translate business value for non-technical banking executives.

4. Key Performance Indicators (KPIs)

• Total Revenue: Annual/quarterly Japan revenue target.
• Profitability: Local operating costs managed to healthy margins.
• Market Share: Tier-1 banking / enterprise logos acquired — both direct and through system integrator partners.
• Team Efficiency: Revenue per employee (AI-driven, lean ops).