Mert Kucukusta

Multilingual translation and interpretation student with academic backgrounds in English, German, and Japanese language studies. Skilled in cross-cultural communication, localization, language analysis, and content adaptation across multiple languages. Currently studying Japanese Business Translation and Interpretation in Japan after completing N1-level Japanese language training.

Passionate about language quality evaluation, AI-assisted language technologies, and delivering accurate, culturally appropriate communication.

Restaurant Service Staff at bills Ginza (2025 – Present)

Providing high-quality customer service in a fast-paced restaurant environment. Responsible for table service, order handling, phone calls, and reservation management. Maintained a welcoming atmosphere with a consistently positive attitude, managed stock checks and restocking, and ensured cleanliness and organization of the floor. Demonstrated strong multitasking skills, attention to detail, and a hospitality-focused mindset.

Operation Staff at teamLab Planets (2024 – 2025)

Responsible for guiding visitors on how to enjoy artworks and explaining safety precautions, assisting guests as needed. Provided information on tickets and admissions, supported back-end operations including equipment management and restocking, and maintained facility cleanliness to ensure a high-quality visitor experience. Demonstrated strong attention to detail and a hospitality-focused mindset by anticipating and responding to customer needs.

Office Worker at KV Consulting (2020 – 2021)

Provided efficient customer support by addressing inquiries, resolving issues, and offering tailored solutions. Assisted with product information and troubleshooting while maintaining a professional, friendly demeanor. Consistently met or exceeded customer satisfaction and response-time targets.

Japanese Business Translation – Bunka Foreign Language College (2026 - Present)

English Interpretation and Translation – Nişantaşı University (2020 – 2024)

German Interpretation and Translation – Trakya University (2019 – 2020)