[Work Experience]
Senior Analyst
Avanade Japan K.K.
Permanent. 2018 - Present
- Specializes in projects that implement/ utilize M365 products such as: On-Premise SharePoint, SharePoint M365, Power Apps, Power Automate, Power BI, Active Directory and Azure Active Directory.
- Consult, design, plan, propose, communicate, and implement projects that fulfill client and stakeholder’s business and technology requirements and needs in B2B settings.
- Lead team in consulting, designing, planning, proposing, communicating, developing, testing and operations and maintenance for projects using Power Platform such as Power Apps, Power Automate, Power BI, etc.
- Lead team in handling user inquiries involving difficult situations and novel issues.
- Lead and manage creation of manuals and knowledge base for development, maintenance, and operations projects.
- Research, analyze, identify, recommend, and implement solutions to solve novel issues that arise in projects.
- Design and develop apps and workflows solutions to best fulfill client and stakeholder’s business needs.
- Lead and manage offshore teams in user tech support, maintenance and operations regarding SharePoint and Azure Active Directory.
- Provide technical guidance and carry out troubleshooting for end users regarding SharePoint and Azure Active Directory.
- Plan, provide technical support and perform SharePoint migration from SharePoint 2013 to SharePoint Online.
- Keep abreast of technological trends and developments.
System Engineer
Hitachi Government & Public Sector Systems
Full-time. Apr 2017 - Dec 2017
- Lead role in the team on resolving app related bugs and system errors.
- Implement prototype web app which used HTML, Javascript and SQL.
[Skills]
· SharePoint · Microsoft Power Apps · Microsoft Power Automate · Microsoft Power BI · C# · C (Programming Language) · Powershell · Java · JavaScript · HTML · Cascading Style Sheets (CSS) · system design, coding, testing and maintenance and operation roles · Client facing · Azure Active Directory (AAD) · Active Directory (AD)
[Proficient Language]
· Bahasa Malaysia · Japanese · Chinese · English
[Certifications]
- Microsoft 365 Certified: Teams Application Developer Associate MS-600
- Microsoft 365 Certified: Fundamentals MS-900
- Microsoft Certified: Azure Fundamentals AZ-900
- Fundamental Information Technology Engineer Examination
