Dispatch Officer

ABOUT THE COMPANY The Safal Group of companies employs over 3,000 people, providing the leadership, resources and training to build a company with the depth of experience and skills to compete in pan-African and global markets.

The Safal Group has a deep commitment to the communities within which the individual companies operate. The Safal Group has established health centres and technical institutes, built classrooms and recreational facilities, and funded wide reaching awareness programs for HIV/AIDS and the prevention of diseases.

JOB SUMMARY

Minimum RequirementsMinimum academic qualification: Bachelor’s Degree in Supply Chain ManagementGeneral work experience (years): 3-5 yearsSpecific to the position (level/discipline/years): 3 yearsIndustry: FMCG / Manufacturing / ConstructionKey competencies and skills:Excellent Communication skillsAnalytical skillsLeadership SkillsSales acumenPresentation skillsInterpersonal skillsProblem Solving skills

RESPONSIBILITIES

Dispatch and Logistics coordinationTo liaise with the planning and operations team for truck planning/placement of trucks for Local / Upcountry dispatchesTo request transporter for appropriate truck by confirming the product to be dispatchedTo liaise with the transporter for the placement of trucks on timeTo monitor truck movement from the dispatch date / time till it exits and liaise with the transporter for required actionTo liaise with the service centre/upcountry office for dispatch as requestedEscalate challenges faced in arranging the truck and take corrective actionDocumentation & SAP ComplianceTo generate Delivery Note, Gate Pass & Loading Slip as per the Sales Order/STOs quantity requirement in SAPTo reconcile the STO and Dispatches on fortnight monthly basis and ensure closureTo process the clearing agent invoice after the due verification process and acceptance of all required documentsManagement of Stocks in Sales Storage LocationTo keep tabs of Material & Stocks received from Production to Sales LocationTo carry out Monthly physical Stock Count.To enter the count in the system & generate the Sales Storage Location inventory document in SAP for further approval & adjustments.Customer RelationTo keep customer updated on the truck dispatch.To provide / submit required documents to customer for receiptTo liaise with customer for documentation support / timely clearance of documents for truck from point of Loading.File managementEstablish & maintain an effective filing system for easy reference at all timesMaintain a chronological numbering of Local Sales Invoices/STO’s and be able to keep records of all for purposes of determiningReview policy periodically and recommend changes if requiredAll related file from process start to end process should be kept and secured at appropriate locationSystems and ProceduresTo ensure full compliance with Environment, Health and Safety (EHS) regulations, Contractors policy, ISO process flowTo ensure compliance of all internal policies in place, at all time and ensure same practice from subordinatesTo liaise and establish links with external bodies to research on best practices and deliver continuous improvementTo implement, manage and monitor performance management information with a view to ensuring that continuous improvement is achieved within the section.Management ReportingPreparation and submission of Monthly Reports / as required to Seniors, for Open / Close STOs, Delivery Note / Invoicing, Stocks, SAP compliance managementMonthly, Weekly, as required Truck movement/dispatch report

REQUIRED SKILLS

Cargo dispatching, Reporting, Logistics planning and management, Fleet management

REQUIRED EDUCATION

Bachelor's degree