Abich Opiyo

A highly disciplined and results-driven security professional with over 16 years of extensive experience in security operations, supervision, and risk management. Holder of a Diploma in Security Management, with a proven track record of leading security teams, coordinating complex operations, and maintaining high standards of safety and compliance. Demonstrates strong leadership skills with the ability to supervise, train, and motivate security personnel to deliver effective and professional services.

Experienced in conducting investigations, managing incidents, and implementing security strategies that prevent loss and ensure client satisfaction. Possesses excellent analytical, communication, and decision-making skills, with a keen eye for detail and the ability to remain calm under pressure. Known for integrity, professionalism, and commitment to excellence in safeguarding people, property, and assets.

Eager to leverage extensive experience and expertise to contribute to a dynamic organization in a supervisory or managerial capacity, while continuously enhancing security standards and operational efficiency.

Supervisor at Lavington Security Limited (2010-07 – 2015-05)

Supervised security operations and ensured asset protection and personnel safety.

• Protect company's assets relative to theft, assault, fire and other justify issue
• Report suspicious activity, criminal behavior and security breaches
• Ensure the security safety and well-being of all personnel, visitors and the premises
• Maintain organization stability and reputation by complying with legal requirement
• Plan and organize off duties by preparing duty roster for personnel

Supervisor/Rider at Cobra Security Limited (2015-11 – 2019-12)

Developed preventive security measures, trained personnel, and managed security operations.

• Develop and implement preventive measure against accident, theft and other risk
• Maintain all security devices and products in good working condition
• Train and schedule programs and functions to security personnel's
• Evaluate, assess and analyze performance of security personnel
• Supervise and guide security personnel
• Assist Branch Manager in handling incidents
• Investigate and interviews
• Assist management in training

Branch Manager at Cobra Security Limited (2020-01 – 2024-12)

Directed all operational aspects including operations, customer service, human resources, administration and sales for the branch.

• Direct all operational aspects including operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch's personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarter on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Submit monthly Report and Branch Establishment to Headquarter

Operations Supervisor at Security Operations (2025-09 – Present)

Supervise security guards and team leaders, manage deployment and scheduling, conduct site inspections, handle client relations, manage incidents, and support payroll operations.

• Supervise security guards and team leaders on assigned sites
• Ensure guards report on time, are properly dressed in uniform, and alert
• Handle discipline issues (absenteeism, misconduct, lateness)
• Conduct roll calls and briefings before deployment
• Prepare and manage duty rosters for guards
• Assign guards to different sites based on client needs
• Handle redeployment and replacements for absent guards
• Ensure all posts are fully manned at all times
• Conduct regular site visits (day and night checks)
• Inspect guard performance and adherence to instructions
• Identify security risks and recommend improvements
• Ensure occurrence books (OB) are properly maintained
• Act as a link between the company and clients
• Handle client complaints and feedback professionally
• Ensure client instructions are followed by guards
• Maintain good working relationships with clients
• Respond to emergencies (theft, fire, accidents, disturbances)
• Investigate incidents and prepare detailed reports
• Ensure proper escalation to management and authorities
• Follow up on corrective actions
• Train new guards on procedures and company policies
• Guide guards on professionalism, discipline, and reporting
• Conduct refresher training when needed
• Prepare daily, weekly, and monthly reports
• Document incidents, absenteeism, and disciplinary actions
• Maintain records of deployments and site visits
• Submit reports to operations manager or head office
• Ensure guards follow company rules and SOPs
• Enforce safety and security standards
• Ensure licensing and legal compliance where required
• Ensure guards have proper uniforms and equipment
• Monitor issuance and return of company property
• Report damages or shortages
• Verify attendance and absenteeism of guards
• Submit accurate data for payroll processing
• Flag issues like absconding, suspension, or redeployment

Diploma in Security Management – Leader Institute Of Professional Studies (2014-01 – 2015-12)

Certificate in Computer Studies – Harvester Computer Training College (2007-12 – 2008-01)

Kenya Certificate Secondary Education (KCSE) in Secondary Education – St. Michael's Nyadema Secondary School (2005-01 – 2007-12)

Form One in Secondary Education – Wiobiero Secondary School (2003-01 – 2004-12)

Kenya Certificate Primary Education in Primary Education – Dago Primary School (1996-01 – 2003-12)