Adams Mugwe
Data Analyst (Open to Remote)
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About
Analytical and detail-oriented Data Analyst with a Bachelor's in Computer Science and hands-on Business Intelligence internship experience at Safaricom. Proven ability to collect, clean, and transform large-scale datasets into actionable insights using SQL, Excel, and enterprise visualization tools. Strong track record of automating reporting processes to improve efficiency and collaborating with cross-functional teams to monitor KPIs and drive data-driven decision-making.
Experience
Data Analyst Intern at Safaricom PLC (2026-01 – Present)
Business Intelligence, Analytics & Data Governance
- Assisted in automating reporting processes to improve efficiency by developing an automated BI reporting tool.
- Developed and maintained reports, dashboards, and visualizations using Qlik Sense and Excel to monitor key performance indicators (KPIs) such as Journey Net Promoter Scores.
- Analyzed datasets to identify trends, patterns, and actionable insights, writing complex queries in SQL (Oracle, Apache Spark) to transform raw data and support business decision-making.
- Collaborated with cross-functional teams across Analytics and Data Governance to collect, clean, and organize data from multiple sources, explicitly ensuring data integrity and consistency across corporate repositories.
- Leveraged Python to engineer predictive degradation models for an AI Experience Continuity Engine, providing data-driven recommendations that improved operational efficiency and system reliability.
Education
Bachelor of Science in Computer Science – Mount Kenya University
Certificate in Artificial Intelligence – Moringa School
