Adelaide Mbatia

Managed a high-volume inbox, triaging, responding to, and filing correspondence on behalf of departmental leadership. Coordinated departmental schedules, meetings, and deadlines across a team of staff, ensuring no conflicts or missed appointments. Maintained accurate records and tracking systems for learner data, assessment results, and resource inventories using Excel and Google Sheets.

Administrative & Coordination Lead at Gatuanyaga Mixed Day Senior School (2019-01 – Present)

• Managed a high-volume inbox, triaging, responding to, and filing correspondence on behalf of departmental leadership.
• Coordinated departmental schedules, meetings, and deadlines across a team of staff, ensuring no conflicts or missed appointments.
• Maintained accurate records and tracking systems for learner data, assessment results, and resource inventories using Excel and Google Sheets.
• Prepared and formatted professional reports, memos, and official documents for internal and external distribution.
• Liaised with external stakeholders, parents, and partner institutions, maintaining a professional and prompt communication standard.
• Developed and organized filing systems (both digital and physical) for departmental resources and correspondence.

Administrative Support & Records Officer at Gakui Mixed Day Senior School (2007-01 – 2018-12)

• Provided day-to-day administrative and organizational support within a busy professional environment.
• Handled scheduling, resource allocation, and coordination of departmental activities.
• Produced written materials, compiled data, and maintained organized document archives.
• Supported team communication and information flow, ensuring all stakeholders were kept informed and updated.

Master of Arts in Linguistics – University of Nairobi (2010-01 – 2012-12)

Bachelor of Education (Arts) in Arts – Kenyatta University (2002-01 – 2006-12)