Adrian Harry
Customer service Agent
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About
With varied 3 years’ experience, I have requisite customer service skills that seek to establish a career with a company that needs brand loyalty to efficiently manage different customer friendly professionalism committed to providing high-quality service and developing customer relationships, such skills include;
Persuasive speaking skills which are expressed confidently and offer compelling arguments that lead to conversations
Empathy in understanding people’s emotions
Thick skin to handle difficult calls
Mental flexibility in adapting and working under pressure and to respond to a variety of situations
Clear Communications skills: Good oral and written communication skills in performing customer care services through telephone calls and in-person due to interaction with a diverse group of people
Self-Control : Skill to remain calm when dealing with customers
Taking responsibilities
Effective Listening
Willingness to Improve
Good time management skills
Presentable and a fast thinker with excellent conflict resolution skills
Excellent team work skills, team player
Attentive to details, accurate and a keen observer
Leadership skills with the capacity to approach problems from a broad perspective
Experience
With varied 3 years’ experience, I have requisite customer service skills that seek to establish a career with a company that needs brand loyalty to efficiently manage different customer friendly professionalism committed to providing high-quality service and developing customer relationships, such skills include;
Persuasive speaking skills which are expressed confidently and offer compelling arguments that lead to conversations
Empathy in understanding people’s emotions
Thick skin to handle difficult calls
Mental flexibility in adapting and working under pressure and to respond to a variety of situations
Clear Communications skills: Good oral and written communication skills in performing customer care services through telephone calls and in-person due to interaction with a diverse group of people
Self-Control : Skill to remain calm when dealing with customers
Taking responsibilities
Effective Listening
Willingness to Improve
Good time management skills
Presentable and a fast thinker with excellent conflict resolution skills
Excellent team work skills, team player
Attentive to details, accurate and a keen observer
Leadership skills with the capacity to approach problems from a broad perspective
Education
With varied 3 years’ experience, I have requisite customer service skills that seek to establish a career with a company that needs brand loyalty to efficiently manage different customer friendly professionalism committed to providing high-quality service and developing customer relationships, such skills include;
Persuasive speaking skills which are expressed confidently and offer compelling arguments that lead to conversations
Empathy in understanding people’s emotions
Thick skin to handle difficult calls
Mental flexibility in adapting and working under pressure and to respond to a variety of situations
Clear Communications skills: Good oral and written communication skills in performing customer care services through telephone calls and in-person due to interaction with a diverse group of people
Self-Control : Skill to remain calm when dealing with customers
Taking responsibilities
Effective Listening
Willingness to Improve
Good time management skills
Presentable and a fast thinker with excellent conflict resolution skills
Excellent team work skills, team player
Attentive to details, accurate and a keen observer
Leadership skills with the capacity to approach problems from a broad perspective
