Agnes Onjero

Motivated and detail-oriented Human Resource Management graduate with strong organizational, communication, and administrative skills. Eager to apply academic knowledge and practical training to support HR operations and contribute to organizational success. Highly adaptable, quick to learn, and committed to professional growth in a dynamic work environment.

Demonstrates strong interpersonal abilities, attention to detail, and a proactive approach to problem-solving. Passionate about fostering positive workplace culture, supporting employee engagement, and contributing to efficient HR processes. Seeking an opportunity to gain hands-on experience while adding value through dedication, reliability, and a strong work ethic.

PEER MONITOR - Lake Region Community Development Organization - Homa Bay

(2024-06 - 2025-08)

• Coordinated and implemented community outreach programs aimed at improving public health outcomes and increasing community engagement.
• Monitored, evaluated, and supported peer-led initiatives to ensure alignment with organizational objectives, compliance standards, and program targets.
• Prepared comprehensive program performance reports, analyzed outcomes, and provided strategic recommendations for continuous improvement.
• Facilitated training sessions, workshops, and capacity-building activities for community members and peer educators.
• Established and maintained strong partnerships with local stakeholders, community leaders, and partner organizations to enhance program visibility and reach.
• Liaised with leadership to develop and complete learning and communication strategies and programs.

SALES AGENT (VEHICLE FINANCING & LOGBOOK LOANS) - Momentum Credit - Nairobi

(2021-08 - 2024-02)

• Identified and generated leads, successfully acquiring clients for car financing and logbook loan products through targeted outreach and relationship management.
• Conducted client eligibility assessments by reviewing financial records, credit profiles, and vehicle documentation to support informed lending decisions.
• Provided clients with clear and detailed guidance on loan terms, repayment plans, interest rates, and financing options to ensure informed decision-making.
• Managed the end-to-end loan processing cycle, including application review, documentation, approval coordination, and loan disbursement.
• Built and maintained strong client relationships, enhancing customer satisfaction, repeat business, and referral opportunities.
• Ensured strict adherence to lending policies, regulatory requirements, and compliance standards throughout the loan administration process.

ASSISTANT ADMINISTRATOR - Tegno Auto Parts Limited - Kisumu

(2020-09 - 2021-08)

Supported daily administrative and sales operations to ensure efficient workflow, customer satisfaction, and achievement of organizational objectives.

• Assisted in client relationship management by responding to inquiries, maintaining regular communication, and ensuring timely resolution of customer concerns.
• Conducted product demonstrations and presentations to prospective clients, enhancing customer engagement and increasing product awareness.
• Supported onboarding processes by guiding clients through documentation requirements, account setup, and compliance procedures.
• Evaluated customer financial profiles and documentation to recommend suitable financing solutions based on client needs and eligibility criteria.
• Maintained accurate records, databases, and filing systems for client information, contracts, and operational documents.
• Prepared reports, correspondence, meeting minutes, and administrative documentation to support management decision-making.
• Coordinated schedules, meetings, and appointments while ensuring smooth communication between departments and external stakeholders.

HUMAN RESOURCE ATTACHÉ - County Assembly Of Kisumu - Kisumu

(2019-05 - 2019-07)

• Assisted in recruitment and selection processes, including posting job advertisements, shortlisting candidates, and scheduling interviews.
• Maintained and updated employee records, databases, and HR documentation in compliance with organizational policies.
• Supported onboarding and orientation programs for new employees and interns.
• Assisted in preparing payroll information, attendance records, and leave management reports.
• Coordinated staff training sessions, workshops, and employee development activities.
• Helped monitor employee attendance, punctuality, and performance records.
• Supported implementation of HR policies, procedures, and workplace regulations.
• Assisted in handling employee inquiries and providing administrative support to the HR department.

DIPLOMA - HUMAN RESOURCE MANAGEMENT - Jomo Kenyatta University of Agriculture And Tehcno (2020-06)

COMPUTER PACKAGES - Adept College of Professional Studies

KENYA CERTIFICATE OF SECONDARY EDUCATION - Moi Girls High School (2015-10)