Aishah Ventius

Highly motivated, customer-focused, and hardworking individual with experience in customer service, receptionist, customer relation and handling client inquiries with a long-standing background in this industry. With a track record of initiative and dependability. Computer literate, a fast learner, and capable of working under pressure while maintaining professionalism and positive customer interactions.

Progressive minded and in tune with new developments in the field. Proven to be effective and collaborative with strong teamwork talents.

Shop Manager - Mohaa Bookshop and Stationeries

(2024-07 - 2025-02)

• Managing and accounting for all money-handling procedures
• Ordering, recording, and managing inventory
• Ensuring the shop is adequately stocked, clean, and visually appealing
• Motivating employees to reach sales goals and provide excellent customer service
• Handling customer complaints

Cyber Assistant - Mohaa Cyber and Computers

(2023-11 - 2024-06)

• Assisting customers with the use of computers and applications
• Responding to customers encountering issues with websites, emails, or downloads
• Troubleshooting hardware, software, and connectivity issues
• Promoting computer and internet-related products and services

Receptionist/Cashier - Tiara Guest House and Residence

(2023-01 - 2023-10)

• Handling customer queries and complaints
• Managing office communications and records
• Coordinating office activities and maintaining professionalism

M-PESA Attendant/Cashier - Cresent Network and Boutique

(2022-08 - 2022-12)

• Attending to customers and maintaining daily transactions
• Maintaining and balancing M-PESA accounts

Receptionist/Cashier - Language Point Cottages

(2022-05 - 2022-07)

• Welcoming visitors and handling customer concerns professionally
• Managing office communication and records

Certified Public Accounting (CPA) Level V & VI - Accounting - Thika Institute of Business Studies (2026-06)

Accounting Softwares - Accounting - Thika Institute of Business Studies (2026-06)

Certified Public Accounting (CPA) Level III & IV - Accounting - Thika Institute of Business Studies (2025-08 - 2025-04)

Computer Packages - Information Technology - Mohaa Cyber & Cumputers Training Center (2023-04 - 2023-05)

Kenya Certificate of Secondary Education (KCSE) - Chango High School (2018 - 2022)

Kenya Certificate of Primary Education (KCPE) - Atnas Kandie Primary School (2010 - 2017)