Administrative Assistant/Customer Support
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Efficient Administrative Assistant with experience providing top-notch clerical support and operational assistance to meet staff needs
Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work
Expertise in anticipating professional needs and proactively identifying and resolving problems.
Proven ability to promote organization availability through effective schedule development, excellent customer service and conflict management skills.
Coached new employee son administrative procedures, company policies and performance standards.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors. Organized departmental meetings and logged minutes for corporate records.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Identified and recommended changes to existing processes to improve accuracy ,efficiency and quality service.
Prepared meeting minutes and memorandums for organizational support.
Executed record filing system to improve document organization and management. Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Handled client correspondence and tracked records to foster office efficiency.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Bachelor of Arts: Development Studies Major, Linguistics Minor
University of Eastern Africa Baraton - Kapsabet,Nandi County
Professional development completed in Development Studies.
Awarded Bachelor of Arts Degree Majored in Development Studies Minored in English Linguistics
