Alex Kanyarati

Dear Sir/Madam,

With reference to the subject above, Kindly allow me to apply for the position.

I have a good experience in the line and helped the Kenya Export promotion and Branding Agency, a Government parastatal to build an exporters directory and help desk applications. As a working professional in information technology, I believe my experience in this field has more than adequately prepared me to work with your company.

I have a significant aptitude for delegating tasks, communicating with employees working under me, and assessing and taking charge of a situation. I am confident that I possess the skills necessary to fulfill the requirements for this leadership position.

I am well exposed and have a thorough knowledge of the technical side of information technology from a career in IT spanning several years. My specific IT focus areas include consultation, support, server setup and maintenance, and project planning.

I am prepared to begin working immediately. I greatly appreciate your consideration and would welcome the opportunity to further discuss this job opening with you in an interview if the opportunity is available.

Regards,

Alex Kanyarati

WORKING EXPERIENCE

Feb.2022 – Aug. 2022 Kenya Export Promotion and Branding Agency (KEPBA)

Position: agent

Duties and responsibilities

 Developed a list of Kenyan exporters directory

Oct. 2019 – Nov . 2021 Royal Nairobi Golf Club

Position: IT Manager

Duties and responsibilities

 Manage and supervise Daily IT operations of the club ERP system (Jonas Software)

 Manage the network infrastructure of the club (CCTV, Parking and barrier network, Admin LAN)

 Resolve and address all members and visitors challenges on IT related matters

 Developed and managed digital online services to the club especially after the COVID- 19 where virtual operations were optimized. This included online T-booking reservation,

CURRICULUM VITA E online meal order and delivery and virtual meetings arrangements.

 Manage organization’s website

 Track the website traffic flow and provide internal reports regularly

 Attend networking events and product launches.

 Identify new digital marketing trends and ensure that our brand is in front of the industry developments.

 Edit and post content, videos, podcasts, and audio content on online sites.

 Promote company’s product and services in the digital space.

 Creating and executing SMS, and email-based marketing campaigns.

May 2013 – Aug. 2019: Sun Africa Hotels Ltd

Position: Director IT Duties and Responsibilities

 Daily supervision and management of the Group PMS Systems. This included (Opera, Sun System, Materials Control, Micros POS, Paymaster for HR)

 Daily supervision of the hotel network infrastructure that was centralized at the Head Office in Nairobi. A WAN network that linked hotels in Nairobi, Mara, Lake Naivasha, Lake Baringo, and Mombasa.

 Daily supervision on the Group operations of the systems that included (i) communication (Interlinked PBX interfaces and having a one network with all hotels)

(ii) Interlinked CCTV services and having a centralized managed center (iii) All hotels across accessing the application servers from HQ and accessing PMS simultaneously and having up to date data.

(iv) Centralized wifi control for the guest in all hotels

 Implemented hotel telephone system with customized guest service center

 Implemented and managed electronic door locking system

 Overseeing the Group IT budget plan and informing and advising the management on IT Matters.

Nov: 2008- Mar. 2013: Marasa Africa

Position: Group IT Manager Duties and Responsibilities

 Oversaw the Implementation of a hotel PMS system. (Opera, Sun System, Materials Control)

 Initiated the Implementation of Guest internet to all the properties

 Initiated the Implementation of the hotel telephone system with customized guest service center

 Initiated Implementation of electronic door locking system in two hotels

 Initiated implementation of a managed email service with exchange server.

 Handling all IT related matters from a centralized.

 Physically attending to client’s site and making sure that support meets the standard.

 Updating the management on all events that affect the results of the company Performance

1997 – 2007: Computer Point Kenya Ltd

Position: Support Executive

Duties and Responsibilities

 Working as a Support Executive and involved in marketing, Selling, Installing and Implementing Solutions, automating Enterprise-wide operations.

 Installation of the Product

 Implementation of the Product

 Training the end-users on the product Trouble- Shooting and Solving Problems

 Liaise & escalate critical problems with the Head-Office back in India

1994 – 1997 : Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science in Information Technology

1988 – 1991 : Moi Forces Academy

Kenya Certificate of Secondary Education