Alfayo Robin

Computer Science graduate with hands-on cybersecurity and enterprise IT support experience in public-sector environments. Experienced in security event monitoring, endpoint security, system patching, Active Directory, and technical support, with practical exposure to SIEM-based monitoring using NetWitness, endpoint security using Bitdefender GravityZone, and patch management using ManageEngine. Certified in Google Cybersecurity and Cisco CCST Security, with additional practical training through TryHackMe and Hack The Box Academy

Cybersecurity Intern at Energy and Petroleum Regulatory Authority (EPRA) (2026-05 – Present)

• Monitor security events using NetWitness SIEM and review alerts to support incident identification, triage, and escalation.
• Manage endpoint security activities using Bitdefender GravityZone, reviewing endpoint status and security alerts and supporting antivirus agent deployment under supervision.
• Execute system updates and software patch deployments using ManageEngine Patch Manager to support vulnerability remediation and system security.
• Administer Active Directory and Microsoft 365 environments, supporting user provisioning, access management, and technical escalations.
• Configure and deploy workplace IT equipment, including IP phones and workstations, while providing Tier 1/Tier 2 technical support.

ICT Support Intern at Nairobi Centre for International Arbitration (NCIA) (2025-05 – 2026-05)

• Led a group of interns and ICT attachés in delivering cybersecurity awareness training on phishing and social engineering to staff.
• Supported end-user IT operations, resolving Windows OS, application, printer, and domain connectivity issues for internal staff.
• Conducted basic network diagnostics involving TCP/IP, DNS, and DHCP to troubleshoot local connectivity issues.
• Managed Active Directory user access and maintained hardware and software inventory records.

Bachelor of Science in Computer Science – South Eastern Kenya University (2019-09 – 2024-10)