Ali Mohammed

To be part of a modern and forward thinking company in which I have room to develop and grow into management position.

Assistant Manager - Osteria Papà - Bahrain

(2024-01)

• Overseeing daily restaurant operations, ensuring smooth workflow.
• Managing and training staff to deliver exceptional customer service.
• Handling ordering and inventory management to maintain stock levels.
• Ensuring compliance with hygiene, safety, and company standards.
• Addressing customer inquiries and resolving issues to enhance satisfaction.
• Coordinating with kitchen and service teams for efficient operations.
• Handling cash, POS transactions, and financial reporting.
• Developing and implementing strategies to improve service quality and efficiency.
• Supervising front-of-house and back-of-house staff to maintain smooth service.
• Creating staff schedules to ensure adequate coverage during peak hours.
• Monitoring food quality and presentation to maintain high standards.
• Training new employees and conducting performance evaluations.
• Implementing customer feedback to improve service and menu offerings.
• Managing supplier relationships and negotiating contracts for cost efficiency.
• Ensuring compliance with local health and safety regulations.
• Organizing promotional events and marketing initiatives to increase sales.
• Assisting in menu planning and development to enhance guest experience.
• Managing employee conflicts and fostering a positive work environment.
• Analyzing sales reports to identify trends and improve profitability.

Head Supervisor - Alhan Restaurent (Falco W.L.L) - Bahrain

(2023-02 - 2024-01)

• Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Waiter - The Orengary (Al Amriya) - Bahrain

(2022-01 - 2023-01)

• Greeting customers and presenting menus.
• Making suggestions based on their preferences.
• Up-sell when appropriate.
• Delivering checks and collecting payments.
• Maintaining the store environment and equipment.
• Re-stocking inventory.
• Communicating store needs to management.
• Ensuring food safety standards are.
• Able to handle management of the store alone without supervision and mange it and arrange staff side duties and prepare reports and carryout logistics.
• Making menu recommendations, answering questions and sharing additional information

Waiter - Angelina Paris (Kingdom Gourmet) - Bahrain

(2021-01 - 2022-01)

• Greeting customers and presenting menus.
• Making suggestions based on their preferences.
• Up-sell when appropriate.
• Delivering checks and collecting payments.
• Maintaining the store environment and equipment.
• Re-stocking inventory.
• Communicating store needs to management.
• Ensuring food safety standards are.

Server - Fuddruckers (FOOD VEST HOLDING) - Bahrain

(2018-01 - 2021-01)

• Greeting customers and presenting menus.
• Making suggestions based on their preferences.
• Up-sell when appropriate.
• Delivering checks and collecting payments.
• Maintaining the store environment and equipment.
• Re-stocking inventory.
• Communicating store needs to management.
• Ensuring food safety standards are

Receptionist - The WaterFront Residence - Kenya

(2017-01 - 2018-06)

• Greeting guests and assisting them with check-in and check-out.
• Answering queries about hotel facilities and about local transport, places of interest and entertainment.
• Assisting with special requests such as room service, taxi bookings and wake up calls.
• Passing on guest problems to the appropriate member of staff.
• Answering and forwarding calls.
• Kept a tidy and orderly workplace.

Cashier/Waiter - Al Hashimi Restaurant - Kenya

(2015-01 - 2017-01)

• Engaging customers and surpassing their needs.
• Taking orders and ringing up sales.
• Fostering jollity so as to entertain and make the guests feel at home.
• In-store housekeeping.
• Cooperating and communicating with all serving and kitchen staff.
• Adhering to all relevant health department rules and regulations.

Secondary - Tom Mboya Secondary School

Elementary - Island View Primary School