Ali Rage

Results-driven humanitarian and administrative professional with over 5 years of experience in emergency response coordination, refugee operations, beneficiary data management, medical records management, and customer service within international NGOs and humanitarian organizations. Skilled in field coordination, refugee registration, biometric verification, stakeholder engagement, and compliance with humanitarian standards including Sphere, HAF, and Do No Harm principles. Proficient in ProGres, BIMS, data verification, reporting, and database management with a strong ability to deliver accurate results under pressure in complex humanitarian environments.

Recognized for excellent communication, problem-solving, teamwork, and organizational skills while supporting vulnerable populations and multi-agency humanitarian interventions.

Assistant Field Coordinator - Peace Winds Japan (PWJ) - Dadaab, Kenya

(2022-12 - 2023-12)

• Coordinated emergency food assistance operations across Dadaab and Fafi Sub-County, ensuring timely distribution to drought-affected populations
• Collaborated with county and national drought response task forces, government authorities, and multi-sector stakeholders to align field activities with response priorities
• Facilitated coordination among 7+ partner organizations involved in food distribution pipelines
• Conducted and supported needs assessments, field monitoring visits, and situation reporting to inform programme decision-making
• Prepared and reviewed compliance documentation in line with donor requirements and statutory obligations
• Promoted adherence to Sphere Standards, HAF principles, and Do No Harm frameworks among field teams and partners
• Maintained accurate field records, activity reports, and distribution documentation
• Successfully supported emergency food response operations reaching drought-affected communities across two sub-counties under time-critical conditions
• Strengthened multi-partner coordination mechanisms, improving information-sharing and operational coherence among 7+ organizations
• Ensured full compliance with donor and statutory reporting requirements throughout the programme cycle

Data Verification Clerk - UNHCR / Danish Refugee Council (DRC) - Dadaab, Kenya

(2021-07 - 2021-11)

• Verified and updated refugee records using ProGres v4 and BIMS data management systems
• Conducted interviews with persons of concern (POC) to confirm and update family composition and demographic information
• Identified and referred vulnerable cases — including medical, protection, and GBV cases — to appropriate service providers
• Updated biometric and personal data to ensure record accuracy and data integrity
• Supported data quality assurance exercises and internal audits of refugee registration records
• Successfully verified and updated over 3,000 individual refugee records within the assignment period
• Contributed to improved data accuracy and identification of protection gaps through systematic case screening and referral

Data Assistant (BIMS Clerk / Data Clarification) - Terre des hommes (TdH) / UNHCR / DRC - Dadaab, Kenya

(2018-02 - 2018-04)

• Captured biometric data (fingerprints, photographs) for refugee registration and re-registration processes
• Conducted structured interviews to clarify, update, and verify refugee records in BIMS
• Ensured accuracy of personal and family data entered into the registration database
• Maintained confidentiality and data protection standards in line with UNHCR protocols
• Contributed to timely completion of biometric data collection exercises, ensuring accurate registration of persons of concern

Marketing Agent - ICEA Lion - Thika, Kenya

(2017-03 - 2018-02)

• Executed marketing campaigns in compliance with internal standards and regulatory requirements
• Coordinated communication between marketing, legal, and sales departments to ensure promotional materials met all compliance and approval standards
• Managed client onboarding processes and maintained supporting documentation
• Maintained accurate records of campaign approvals, revisions, and marketing activities to ensure audit readiness
• Prepared periodic performance and compliance reports using CRM and data analysis tools
• Streamlined client onboarding workflows, reducing sign-up processing time by 20%
• Enhanced compliance processes, reducing approval bottlenecks across interdepartmental workflows

Medical Records Clerk - International Rescue Committee (IRC) - Dadaab, Kenya

(2015-09 - 2016-04)

• Managed confidential patient records across inpatient and outpatient departments in compliance with IRC health information protocols
• Coordinated specialist referrals, ensuring timely transfer of clinical documentation for patients requiring further medical attention
• Supported accurate registration and longitudinal tracking of patients with chronic conditions including hypertension and diabetes
• Collaborated with clinicians, nurses, and pharmacy staff to ensure complete documentation of patient visits, treatments, and prescriptions
• Ensured timely filing, retrieval, and archiving of patient discharge and referral records
• Maintained a high standard of records accuracy and confidentiality across a high-volume facility serving the Dadaab refugee population
• Improved continuity of care for chronic disease patients through consistent follow-up tracking and documentation

Diploma - Business Administration - African Institute of Research and Development Studies (2019)

Diploma - Community Health - Gretsa University (2016)

Certificate - Community Health - Gretsa University (2014)

Kenya Certificate of Secondary Education (KCSE) - Garissa High School (2012)