Ali Salim Mzee

An innovative, flexible and creative ready to work towards efficiency and effectiveness of an organization while embracing the spirit of change in a dynamic environment

COMMUNICATION SECTION at SAN MARCO ITALIAN SPACE AGENCY (2019-01 – Present)

• Computer maintenance
• Software installation
• Server maintenance
• Networking
• Telephone repairs
• Trunking (LAN cabling)
• CCTV installation and maintenance
• Hardware and software maintenance and repair
• Troubleshooting of various information communication equipment
• Switch configuration
• Fiber installation and slicing
• Satellite tracking support
• Preparing tracking files for satellite tracking process
• Post satellite reporting
• Satellite tracking antennas control

ICT SUPPORT SPECIALIST at POSTAL CORPORATION OF KENYA (2013-01 – 2019-12)

• Support staff users with any ICT issues on a need basis
• Network cable structuring, troubleshooting of routers and GPRS in HQ and other branches
• Supporting users both physically via chats and through phones
• Installation, automation of post global system: setting up of network LAN, WAN to other sub stations
• Knowledge in Software, managing servers and wireless communication devices
• Setting up online meetings for the directors via video calls and other communication devices
• Configuration of staff, clients and management accounts on a need basis
• Setting and implementing of workshops for computer literacy classes for any level entry staff
• Maintaining, Formatting, repairs and backup machines software and hardware
• Computer software and hardware maintenance and updating of antivirus and any other relevant program required
• Taking office and Cash inventory
• Reporting any ICT incidents to a G.L.P.I ticketing system
• Submitting of reports on a daily and weekly basis
• Being on call or a help desk position on a need basis
• Ability to sort out clients and staff in a harsh environment

CASUAL WORKER at KENYA PORT AUTHORITY (2010-01 – 2012-12)

• Data entry of the tallying documents
• Container tallying
• Monitoring of containers inn and out of the port

Diploma in Computer Science – NKUMBA UNIVERSITY (2007-01 – 2009-12)

A-Level Certificate – NAJJAH HIGH SCHOOL (2004-01 – 2005-12)

Kenya Certificate of Secondary Education – Aga-Khan High School Mombasa (2000-01 – 2003-12)