Alice Akinyi

I am a Kenyan citizen with open mind to learn new skills and develop my career. I love work challenges that can make me grow my career. I am self motivated, adaptable and responsible accounting graduate seeking for a customer care position to utilize my professional skills developed through past work experience.

• Watu Africa and Collection Africa- Collection department - Debt Collector

 Key Responsibilities:

•  Monitoring and payment control of an assigned portfolio of clients using Company software.
• Ensuring clients’ adherence to payment schedules through proactive follow-up calls and reminders.
• In case of clients are overdue, identify and implement the most efficient debt recovery methods and techniques.
• Following up on phone calls with overdue clients to ensure debtors’ accounts are up to date.
• Maintaining records about clients’ financial status, reporting daily to the management.
• Developing and strengthening client relationships, regularly updating clients on Company policies and new products, and providing tailor-made financial solutions through the range of products offered by the Company.
• Providing training and sharing knowledge with Interns/Trainees employed by the Company.

bachelor of science in accounting finance option in USIU- KENYA