Alice Lisa
Front office executive
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About
My personal skills include strong analytical and problem-solving skills with the ability to think strategically. They also include excellent time management, commercial awareness, organizational and multitasking skills.
Experience
My experience as a front office executive has provided me with valuable exposure to identify the needs and wants of customers in the respective field.
I possess public speaking skills which is reflected in my communication and interpersonal skills with the ability to establish and maintain good working relationships with clients. I focus on building customer rapport and supporting the stated objective abilities. I have excellent writing skills through which I have computer proficiency skills in Microsoft: Excel, Word, Outlook and Power point.
Education
March 2013-nov.2013- ST. John’s Catholic Computer College Certificate in computer
2007-2010 : Kirembe Secondary School Kenya Certificate Of Secondy Education
1999-2006: Kodiaga Primary School Kenya certificate of Primary Education
WORK EXPERIENCE
2019 to 2021: Receptionist at City Point Group Of Hospitals;
Duties and responsibilities
Patients registration
Data entry into hospital system
Filing, claiming forms
NHIF card verification
NHIF claim inquires
Insurance card verification using smart machine
Pre-authorization, sending insurance
Record keeping
Answering calls, talking, messaging.
2017-2019: Security supervisor at Bedrock Holdings Limited.
Duties and responsibilities
Overseeing the day to day operations, ensuring work is done in a safe and timely manner.
Monitoring and overseeing work done.
Regularly updating clients.
Ensuring that the work complies with security regulations.
2014-2015: Secretary at Glory Academy
Duties and responsibilities
Filing and record keeping
Implementing new procedures and administrative system
Logging and processing bills and expenses
Answering calls, talking, messaging and handling correspondence.
