Okong'o Ouma

Pharmacy graduate with practical experience across pharmaceutical quality control, quality assurance, hospital pharmacy practice and laboratory quality systems. Experienced in supporting Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP), developing Standard Operating Procedures (SOPs), maintaining quality documentation, reviewing pharmaceutical products and supporting quality investigations, corrective and preventive actions (CAPA), supplier qualification and audit readiness. Professional experience includes Dawa Life Sciences, Mathari National Teaching and Referral Hospital, Ivory Health Solutions and the National Quality Control Laboratory (NQCL).

Combines pharmaceutical knowledge and research capabilities with advanced digital systems development, offering an interdisciplinary perspective on quality documentation, process improvement, data management and healthcare operations. Seeking to contribute to Axmed’s Quality Management System through pharmaceutical quality assurance, risk-based quality practices, documentation control and continuous improvement.

Pharmaceutical Quality Control and Quality Assurance Laboratory Experience at National Quality Control Laboratory (NQCL) (2026-06 – 2026-10)

• Gained professional experience within a national laboratory responsible for pharmaceutical quality control and quality assurance, including the assessment of non-pharmaceutical medical products and devices.
• Developed exposure to laboratory-based quality systems and the importance of reliable testing, accurate documentation and adherence to applicable quality requirements.
• Applied pharmaceutical knowledge to quality-focused activities in a regulated healthcare products environment.
• Strengthened understanding of pharmaceutical product quality, laboratory processes and the role of quality assurance in protecting public health.

Pharmacy Intern — Hospital Pharmacy and Clinical Practice at Mathari National Teaching and Referral Hospital (2025-12 – 2026-06)

• Participated in multidisciplinary patient care through collaboration and consultation with other healthcare professionals.
• Contributed to discussions and development of treatment protocols for patients receiving mental healthcare.
• Applied pharmaceutical knowledge to medication management and the delivery of patient-centred pharmaceutical care.
• Participated in the development of digital healthcare solutions designed to improve patient management and access to healthcare services.
• Contributed to the development of UlizaDaktari, a digital consultation tool intended to facilitate access to healthcare consultations.
• Developed an appreciation of standardized clinical procedures, documentation, medication safety and continuous improvement in healthcare delivery.

Quality Assurance and Quality Control Intern at Dawa Life Sciences (2025-05 – 2025-11)

• Participated in pharmaceutical quality assurance and quality control procedures and testing activities.
• Supported the implementation and application of Good Manufacturing Practices (GMP) within pharmaceutical manufacturing processes.
• Participated in the development and revision of Standard Operating Procedures and protocols to support standardized operations.
• Contributed to post-marketing surveillance activities and procedures associated with pharmaceutical product recalls.
• Participated in quality documentation and record-management activities supporting traceability and compliance.
• Gained practical exposure to pharmaceutical quality systems, product quality requirements and the importance of maintaining consistent manufacturing standards.
• Developed an understanding of the role of quality assurance in preventing defects, maintaining product integrity and protecting patients.

Digital Solutions Developer at OkoTeq Designs (2025-01 – 2025-06)

• Developed digital solutions and websites for businesses and healthcare-related institutions.
• Designed digital workflows and information-management solutions to improve operational efficiency.
• Applied software development and systems-thinking skills to identify operational needs and translate them into practical digital solutions.
• Worked on digital healthcare concepts, including tools intended to improve access to consultation services.
• Developed transferable capabilities in process documentation, structured information management, problem-solving and digital process improvement.

Hospital Pharmacy Practice at Ivory Health Solutions (2024-04 – 2025-01)

• Participated in hospital pharmacy operations and pharmaceutical service delivery.
• Applied pharmaceutical knowledge to medicine-related activities, medication management and patient-care support.
• Gained experience in the importance of appropriate medicine storage, product integrity, expiry monitoring and safe handling of pharmaceutical products.
• Developed an understanding of pharmaceutical documentation, medicine accountability and operational procedures in a healthcare setting.

Bachelor of Pharmacy (BPharm) in pharmaceutical sciences, pharmacology, pharmaceutics, pharmaceutical quality and clinical pharmacy – Kenyatta University (2018-09 – 2024-05)