Amina Said

I'm a highly organized and detail-oriented professional, I am confident I would be a great asset to the team. I have an extensive background in providing administrative support, managing large files and databases, and coordinating office activities. I also have experience in handling a wide range of customer service tasks, such as responding to inquiries, processing transactions, and resolving customer complaints.

In addition to my office and customer service experience, I have strong communication and problem-solving skills. I am also highly proficient in various computer applications, including Microsoft Office and QuickBooks

Office Admin/Receptionist, kitui county referal hospital,2019-2021

• Answer incoming calls and greet visitors in a professional manner
• Manage calendars, schedule meetings, and coordinate travel arrangements
• Supervise office staff, including hiring and training
• Track and maintain office supplies, and coordinate maintenance and repair of office equipment
• Process incoming and outgoing mail, and ensure orderly filing systems
• Handle customer inquiries and complaints in a timely and professional manner

Summary of Qualifications

• Skilled in multi-tasking and managing a variety of office tasks simultaneously to meet deadlines
• Proven ability to effectively manage multiple projects with accuracy and attention to detail
• Excellent customer service experience with a demonstrated ability to anticipate customer needs
• Highly organized and efficient, with superior time management skills
• Proficient in Microsoft Office Suite, including Word, Excel and Outlook