
Amos Mwalati
Medical records information officer/customer care
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About
Detail-oriented Health Records and Information Management professional with over 2 years of experience in healthcare data management, monitoring and evaluation, and online health information training. Skilled in using KenyaEMR, Excel, REDCap, and ODK tools, with a strong focus on data accuracy, confidentiality, and program impact. Proven ability to support public health programs and clinical trials through reliable data collection, entry, and analysis.
Adept at collaborating with multidisciplinary teams and supporting data-driven decision-making.
Experience
Health Records & Billing Officer at Nioyani Memorial Hospital (2026-02 – Present)
- Manage patient registration, records, and medical documentation.
- Process SHA/NHIF claims and billing for outpatient and inpatient services.
- Ensure accurate coding, billing, and claims reconciliation.
- Maintain confidentiality and support hospital reporting.
Health Records Officer at North Star Alliance VCT – Salgaa (USAID Tujenge Jamii) (2025-01 – Present)
- Maintain accurate, confidential health records for clients accessing HIV/STI services.
- Perform timely data entry into KenyaEMR and generate performance reports.
- Collaborate with clinical staff to resolve data discrepancies and enhance reporting quality.
- Conduct data quality audits, support program reviews, and ensure compliance with MOH/donor data standards.
Health Records Officer at Endebess Sub-County Hospital (2023-08 – 2024-12)
- Managed patient data and records, improving accuracy and compliance.
- Supported Medical Superintendent with administrative and reporting tasks.
- Provided technical support for health information systems, reducing downtime.
Part-Time Online Lecturer (Health Records) at Kitale County Teaching and Referral Hospital (2022 – 2022)
- Designed and delivered virtual lessons on medical coding, data systems, and confidentiality.
- Provided mentorship and practical training support for health records students.
- Developed e-learning materials and assessments for online learners.
Health Records Officer (Internship) at Kitale County Teaching and Referral Hospital (2022 – 2022)
- Registered and admitted patients, managed data, and optimized appointment schedules.
- Assisted in data analysis and generated operational reports.
Health Records Officer at Manyatta Hospital (2021 – 2021)
- Maintained and digitized patient health records.
- Ensured accurate documentation and supported operational improvements.
Education
Bachelor of Science in Health Records and Information Management – Chuka University (2019 – 2023)
Certificate in Monitoring, Evaluation, Accountability, and Learning (MEAL) – Cornerstone Institute of Disaster Management (2024-08 – 2024-12)
Digital Program in Data Analysis, Virtual Assistance, Customer Care – Ajira Kenya (2024)