Amos Ouma

Detailed-oriented and tech-savvy ICT graduate with hands-on experience in IT support, data tracking and operation coordination. Skilled in managing digital systems, supporting end-to-end processes and improving workflow efficiency. Currently advancing expertise in data analysis, with strong interest in using to solve real-world business challenges. Known for reliability, adaptability, and strong problem-solving skills in fast-paced environments .

E-Commerce Dispatcher at E-Commerce (Unnamed) (2025-01 – 2026-02)

• Managed & tracked real-time delivery data using digital systems
• Analysed deliveries performance to identify delays and inefficiencies
• Maintained accurate records of orders, riders and delivery status

Deputy Presiding Officer at IEBC (2022-08 – 2022-08)

• Ensured accurate data capture and verification using KIEMS
• Maintained data integrity under compliance requirements
• Supported reporting and reconciliation of electoral data

Computer Application Tutor (Volunteer) at Kabete Rehabilitation Centre (2023-06 – 2023-06)

• Delivered basic computer training to students, improving digital literacy
• Built strong communication and mentoring skills through community service

Certificate in Data Analysis – Mediacrest Training College, Nairobi (2026-01 – 2026-01)

Diploma in Information Communication – Riruta Business College, Nairobi (2019 – 2024)