Andrew Alaka

A results-driven and qualified Certified Public Accountant (CPA) with comprehensive experience in financial administration, accounting, and healthcare operations. Proven expertise in financial reporting, budgeting, claims processing, and implementing efficient administrative systems. A proactive and analytical professional seeking to leverage my skills to support organizational growth and financial integrity.

Account Clerk - Ecopharm Health Services - Nairobi, Kenya

(2019-11 - 2021-10)

• Manage full-cycle accounting processes including AP/AR, invoicing, cheque processing, and general ledger entries, ensuring timely and accurate financial reporting.
• Develop and monitor annual and quarterly budgets, analyzing expenses and identifying cost-saving opportunities, resulting in a reduction in operational costs.
• Supervise daily administrative operations, including staff scheduling, performance monitoring, and training of new hires.
• Process and reconcile NHIF and other insurance claims, ensuring compliance and maximizing reimbursement rates.
• Maintain meticulous records of medical inventory and office supplies, implementing a streamlined ordering system to prevent stock-outs.
• Serve as the primary point of contact for resolving billing inquiries from patients, doctors, and healthcare staff.
• Conduct regular audits of financial data and user accounts to ensure accuracy and prevent discrepancies.

Cashier - St. Bakhita Hospital - Nairobi, Kenya

(2016-09 - 2019-09)

• Processed all cash and cheque transactions, issued receipts, and prepared daily bank deposits, maintaining 100% accuracy in cash handling.
• Managed and reconciled daily revenue against sales ledgers and cash books, promptly identifying and resolving any variances.
• Updated and maintained the assets register for accountability and assisted in preparing member account statements.
• Ensured compliance with NHIF billing protocols and maintained up-to-date patient coverage information.

IT Support Technician (Part-Time) - Compeyberspace Tech. Maintenance - Nairobi, Kenya

(2013-06 - 2015-06)

• Provided hardware and software support, including computer maintenance, troubleshooting, formatting, and software installation.
• Delivered excellent customer care and resolved basic network issues for clients.
• Operated and maintained office equipment such as printers, copiers, and laminating machines.

Bachelor of Commerce - Finance (BCom) - KCA University (2023-09 - 2025-11)

Certified Public Accountant (CPA), Parts 1, 2 & 3 – Pass - Vision Institute of Professional Studies (2013 - 2017)

Diploma - Information Technology (IT) - Christ The King Training Institute (2010 - 2012)

Kenya Certificate of Secondary Education (KCSE) - Kangeso High School (2006 - 2009)