Angel Wanyi
IT Support and Computer Technology graduate
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About
IT Support and Computer Technology graduate with hands-on experience in technical support, hardware and software troubleshooting, networking, customer support, and computer instruction. Skilled in Windows, Linux, Java, JavaScript, SQL, Git, and Microsoft Office/Google Workspace. Recognized for strong problem-solving, communication, and adaptability, and seeking opportunities in IT Support, Help Desk, Technical Support, AI Training, and related remote roles.
Experience
Service Attendant - Wasoko
(2024-04 - 2024-11)
- Guided retailers in using the Wasoko platform.
- Resolved customer complaints and platform-related issues.
- Tracked and confirmed customer orders.
- Delivered professional customer support.
Computer Teacher - Green Angels Academy Umoja
(2023-01 - 2023-11)
- Delivered computer studies lessons.
- Conducted practical computer laboratory sessions.
- Maintained student progress records and collaborated with staff.
IT Intern - Compnet Advisory Systems
(2022-01 - 2022-04)
- Provided first-level technical support.
- Installed and configured operating systems and software.
- Troubleshot hardware, software and network issues.
- Performed system maintenance, antivirus scans and backups.
- Supported Microsoft Office and Google Workspace users.
Education
Bachelor of Science - Computer Technology - Meru University of Science and Technology (2018 - 2024)
