Angela Cheptoo

Social Work and customer service associate

Talent

NairobiMember since June 5, 2026

Case management and client assessmentCrisis Intervention and Trauma SupportSocial Policy and AdvocacyEthical and professional practiseCounseling and active listeningResearch and data analysisInterpersonal and communication skillsMental Health awareness

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Case management and client assessmentCrisis Intervention and Trauma SupportSocial Policy and AdvocacyEthical and professional practiseCounseling and active listening

About

Compassionate and adaptable Social Work student awaiting graduation with experience in community engagement, data collection, client interaction, and administrative support. Skilled in communication, teamwork, and problem-solving, with a strong ability to provide professional customer support while building positive relationships with diverse individuals.

Experience

Attachment (Intern) - Street Family Rehabilitation Trust Fund

(2025-05 - 2025-08)

I took part in data collection and direct community engagement throughout the 2025 National Census piloting and implementation. I assisted with field coordination and follow-up tasks, making sure the data gathered was accurate and comprehensive. Through community outreach, and post census evaluation procedures, I helped achieve SFRTF goals.

I developed excellent interpersonal, data gathering, and field research abilities in a variety of community contexts. I showed capacity to perform well under duress in the field and short notice.