Head of Sales at eBee Mobility (2025-07 – Present)
- Drive national sales and revenue growth for eBee's electric mobility solutions across multiple sectors.
- Develop and execute commercial strategies, go-to-market plans, and partnerships to expand market presence.
- Lead and scale a high-performing sales team with strong operational discipline and performance frameworks.
- Build strategic alliances and lead market education to accelerate adoption and position eBee as a leader.
Head of Sales at Jiji Kenya (2024-02 – 2025-06)
- Led national offline sales operations, driving seller acquisition, regional expansion, and sustained revenue growth across Jiji's marketplace.
- Designed and implemented a high-efficiency hybrid field model, boosting agent productivity and scaling offline seller onboarding.
- Enhanced training, coaching, and KPI frameworks, improving conversion rates, team performance, and month-on-month growth.
- Optimized referral programs, route-to-market plans, and tracking systems, while collaborating with product and marketing teams to align offline execution with overall marketplace strategy.
Head of Partnerships EA at Medixus Softwares (2023-12 – 2024-04)
- Identify, develop, and manage strategic partnerships with healthcare providers, government agencies, NGOs, and key stakeholders to strengthen regional influence.
- Design and execute comprehensive partnership strategies aligned with organizational goals, promoting long-term growth and sustainability.
- Lead collaborative initiatives and capacity-building projects, ensuring timely delivery, budget adherence, and high-quality outcomes.
- Foster trust-based relationships and coordinate cross-functional teams, ensuring seamless integration, stakeholder alignment, and effective issue resolution.
Head of Commercial Operations at Jiji Cars (formerly Cars45) (2022-05 – 2023-12)
- Lead and develop high-performing teams to achieve KPIs, exceed revenue targets, and drive operational excellence.
- Drive strategic growth planning and national operations, aligning cross-departmental workflows to enhance efficiency and measurable outcomes.
- Establish a culture of process excellence through structured, scalable, and data-driven systems that boost productivity and service quality.
- Build and expand strong customer relationships, leveraging industry insights and market dynamics to drive account growth.
- Develop and execute sales strategies, set clear goals, track performance, and ensure achievement of annual revenue targets.
- Oversee talent management, compliance, and brand representation, ensuring skilled staffing, regulatory adherence, and reinforcement of organizational values.
Head of Sales at Cheki Kenya / Autochek Africa (2017-03 – 2022-05)
- Drive revenue growth, profitability, and P&L performance through execution of scalable sales and commercial strategies across assigned regions.
- Align teams on business priorities, ensuring clear communication of strategic objectives and consistent achievement of targets.
- Partner with executive leadership to shape company-wide strategy, influence budgeting, and deliver accurate, data-driven sales forecasts.
- Lead operational planning, resource allocation, and workflow optimization to enhance sales efficiency and overall business performance.
- Build and mentor high-performing teams, elevating sales and customer service standards while fostering a results-driven culture.
- Activate new business opportunities through strategic partnerships, channel management, and targeted pipeline expansion, ensuring sustained growth.
Customer service / Telesales Manager at Cheki Kenya (2012-03 – 2017-02)
- Lead and develop high-performing Customer Service and Telesales teams through coaching, performance management, and skills training to drive service quality, lead generation, and sales conversions.
- Analyze performance data to identify trends, optimize service models, strengthen call quality, and enhance the overall customer experience across all channels.
- Establish and refine policies, procedures, and call-handling standards while improving operational efficiency, productivity, and adherence to budget targets.
- Implement process improvements and quality assurance frameworks, collaborating with leadership to boost sales quotas, customer retention, and team performance.
