Ann Pierra Wangari

Highly motivated and results-driven merchandiser with strong experience in product display, stock management, customer engagement, and microfinance customer service. Skilled in maintaining product availability, supporting client needs, meeting targets, and building strong relationships. Committed to excellence and contributing to organizational success.

Client Relations & Loan Officer at Jambo Credit Microfinance (2024-11 – 2025-10)

• Supported clients with loan applications, inquiries, and product information
• Educated customers on loan types and repayment processes
• Conducted follow-ups on active and overdue accounts
• Assisted in customer assessments and group meetings
• Maintained accurate client records and ensured high-quality service delivery

Merchandiser at Bidco Africa Limited (2022-05 – 2024-09)

• Ensured correct product display and visibility across retail outlets
• Monitored stock levels and ensured timely replenishment
• Built strong store relationships to support product positioning
• Executed promotional activities to drive product awareness and sales
• Ensured compliance with company merchandising standards

Merchandiser at Kenmeat Limited (2021-02 – 2022-03)

• Organized shelves and maintained product presentation
• Ensured stock rotation and monitored expiry dates
• Enhanced sales through strategic product arrangement
• Provided friendly customer support and product information

Certificate in Food and Beverage Production, Sales & Service – East Africa Institute of Certified Studies (2019 – 2021)

KCSE – St. Mary Goretti Girls High School (2014 – 2017)

KCPE – Kanja Primary School (2005 – 2013)