2013-2015: Receptionist at Stima Hotel, Parklands, Nairobi.
Duties:
- Responsible for providing efficient reception for guests, including check-in/out and answering phones.
- Made reservations.
- Ensured that both the manager and the supervisor were kept up to date on any relevant feedback from guests.
- Provided professional and friendly customer service at all times.
2015: Storekeeper at Stima Hotel, Parklands, Nairobi
Duties:
- Maintained the hotel store.
- Conducted weekly inventories of consumables, making requests for supplies, and receiving deliveries.
2021-2023: Front office at Exquisite Graphics, Nairobi
Duties:
- Answers phone calls courteously.
- Guided clients.
- Handled clients’ complaints.
- Filed documents.
- Maintained schedules.
- Refilled office supplies.
- Received deliveries and ensure the client’s orders are delivered on time and are in good condition
