Admin Officer
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Professional Receptionist and Administrative Assistant with over 4 years of experience in front office management, customer service, and office coordination. Skilled in managing busy reception areas, handling client communication, scheduling, and ensuring smooth office operations. Known for professionalism, strong communication skills, and excellent multitasking ability.
Receptionist / Customer Service Officer at KANCO (2022-10 – 2023-07)
Managed front desk operations, handled calls and emails, scheduled appointments, and improved client experience through efficient service delivery.
Administrative Assistant at KANCO (2021-01 – Present)
Provided administrative support, managed records and reports, coordinated communication, and supported budgeting and office operations.
Procurement Officer at KANCO (2022-01 – 2024-01)
Handled procurement processes, reduced costs, managed supplier relationships, and ensured compliance.
Sales Executive at Twiga Foods (2020-01 – 2020-12)
Improved customer retention, conducted market research, and supported business growth.
Cashier at KFC (2016-01 – 2018-12)
Delivered customer service, handled transactions, and supported daily operations.
Bachelor's Degree in Business Procurement and Contract Management – JKUAT
Diploma in Business Administration – JKUAT Karen Campus