Annet Trizah

Results-driven Sales Development Representative and Business Development Professional with 8 years of experience in B2B and B2C outbound sales, cold calling, lead generation, and client acquisition. Proven ability to engage decision-makers, generate qualified pipelines, and consistently achieve sales targets. Strong hunter mentality with expertise in prospecting, CRM management, objection handling, and closing sales opportunities in fast-paced, target-driven environments across fintech, telecommunications, travel and customer service industries.

Business Development Manager - Pesapal

(2020-02 - 2025-09)

• Generated new business through aggressive outbound prospecting.
• Engaged CEOs, business owners, and finance decision-makers to sell payment solutions.
• Consistently exceeded sales targets through structured pipeline management.
• Conducted product negotiations leading to successful merchant onboarding.
• Managed full sales cycle: lead generation, qualification, follow-ups and closing.
• Identified new market opportunities and contributed to revenue growth.

Appointment Setter - Phalanx

(2025-03 - 2026-05)

• Conducted outbound calls and email outreach to generate qualified leads.
• Scheduled meetings for sales teams and supported pipeline development.
• Maintained CRM data accuracy and performed consistent follow-ups.
• Handled objections and built rapport with potential clients.

Sales Executive - Airtel

(2016-01 - 2018-03)

• Conducted outbound sales and direct prospecting to acquire new customers.
• Promoted telecom products and services to both individuals and small businesses.
• Identified customer needs and matched solutions to drive product adoption.
• Consistently met and exceeded sales targets through active field and phone sales.
• Built strong customer relationships that contributed to repeat business and referrals.

Customer Service Representative - MultiChoice

(2018-03 - 2019-12)

• Handled high-volume inbound and outbound customer interactions in a call center.
• Conducted upselling and retention-focused conversations with customers.

Booking Manager - KenyaAssist

(2025-10 - 2026-02)

• Managed appointment scheduling and coordinated client bookings efficiently.
• Conducted follow-ups to ensure service completion and customer satisfaction.
• Maintained organized client records and communication logs.

Independent Travel Agent - Dreamport

(2025-01 - 2026-05)

• Assisted international clients with travel bookings via phone, chat, and email.
• Managed client relationships and ensured high levels of customer satisfaction.

Diploma - Business Management