Annie Ekate

Communication and stakeholder relations professional with a background in public law and over five years of experience in client relationship management, digital communication strategy, reporting, and partner coordination. Proven ability to manage customer portfolios, ensure follow-up processes, and develop communication systems that strengthen organizational visibility and client engagement.

Communication & Marketing Lead at Annieck's business (2019-04 – Present)

• Developed and implemented digital communication strategies resulting in a 400% increase in online visibility.
• Designed brand identity, editorial and visual guidelines to ensure communication consistency.
• Managed social media communication across platforms (Facebook, Instagram, TikTok, LinkedIn).
• Coordinated relationships with suppliers and partners through direct and online communication.
• Managed client portfolio, ensured follow-up, handled complaints and maintained long-term client engagement.
• Maintained customer data and tracking using CRM tools.

Sales & Key Account Lead at Coexdis (2021-08 – 2022-03)

• Managed key client accounts and ensured continuous engagement and follow-up.
• Prepared commercial proposals, negotiated agreements and maintained client portfolio.
• Handled client complaints and ensured resolution processes.
• Updated and managed CRM database for client tracking and reporting.

Digital Marketing Certification in Digital Marketing – Kadea Academy (2024-01 – 2025-01)

Master's Degree in Public Law – Université Catholique du Congo (2013-10 – 2018-07)