Office Assistant
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Attentive and detail-oriented individual with 5+ years of experience. I am a highlymotivated individual with a keen eye for detail. I consider myself to be an effective teamplayer with excellent leadership skills and analytical approach to the solving of problems,managing administrative functions for office personnel, strong ability in analyzinginformation and providing solutions to problems. Also possess strong multitasking,organizational, customer service and data entry skills.
Privileged Insurance Agencies Ltd.
| Jan 2013- 2020
Nairobi, Kenya
Process customer and account source documents by reviewing data fordeficiencies; resolving discrepancies by using standard procedures orreturning incomplete documents to the team leader for resolution.
Responsible for daily backing up of insurance system data for securitypurposes.
Responsible for maintaining, diagnosing, and repairing computer systems,hardware, and computer peripherals and supporting day-to-day clientoperating systems, applications, and hardware troubleshooting to end users.
Checking accuracy of data entered in the BIS insurance system.
Troubleshoot PC problems with minimal supervision.
Tasked with responsibility for printing motor certificates and ensuring properdeclarations of motor certificates and required stationeries to ensure properre-order levels.
Ensure safe keeping and proper accounting of all company security documentsi.e., Motor insurance certificates etc.
Verifies entered customer and account data by reviewing, correcting, deletingor reentering data.
Conversant with Insurance software where I was responsible for amongothers entering receipts and allocation to respective debiting cash, debiting,raising credit notes, registering claims in the BIS system etc.
Photocopies/scan a variety of documents and other materials.
Units Covered:-
Computer Programming I & II, Computer Applications I & II,Mathematics &Accounts, Industrial Organization andManagement, Data Processing &Electronics
